I have a colleague who has an issue joining audio. Instead of this:

She gets this:

There isn't a switch between Telephone and Computer audio, and there's no error messages about her Mic or Speakers not being available. On that note, her hardware looks all fine - she has a Jabra headset, so two sets of microphones (with the laptop mic) and two sets of speakers, and they all appear in Zoom settings.

Things we've tried:

1. The obvious restarting of device, headset, Zoom app, cycling of bluetooth
2. Made sure the Windows 11 audio mixer volumes for Zoom aren't muted and are at 100%.
3. Made sure ensured her audio type is: Telephone and Computer audio (within Zoom admin - user settings)

Has anyone seen anything like this, or has an idea what might be causing this?

Thank you for any assistance! Regards,
Cody

Hi Forum Folke,

Couple of hopefully easy questions: first, is there any way for me to set which view the meeting comes up in?  It's currently defaulting to "Speaker," but I need "Gallery."  Not a big deal, it's easy enough to change, but if there's a way to set something somewhere so it does that automatically, it would be great.

Far more annoying, I find I can't move participant windows; they're stuck where they are, AND they periodically re-arrange themselves for no reason I can see.  Makes it tough to keep track of multiple screens of participants.  Is this just the way it is with the Linux version, or do I have an issue?

I'm running Linux Mint, version 21.1.  My Zoom version is currently 5.14.5 (though I'm going to update right after this.)  PC is a generic Dell Inspiron 17", about six years old.

Some team members are suddenly experiencing their personal zoom link meetings auto-recording. How do we turn this off? We have gone to the personal room settings and "automatically record this meeting" is not selected. Is there another place this is set to record?

I was just in a meeting with a video and a slide show, and I selected them to be separate.

I sized the second window to be as large as possible using the "SouthEast" arrow on the window, but it was very limited in size (less than half the width and less than half the height of my monitor).

I could swap the windows, and then the video was large but again the secondary window was small.

Is there anything that can be done to make the secondary window larger?  For example, if the maximum size of the secondary window is limited by the resolution of the camera, we could connect a camera with higher resolution.

But if the size of the secondary window is "hard-coded", then we won't have any option.

Thanks for taking time to look into this.

I've never had a problem downloading a meeting recording to my computer so that I can upload it to my classroom website until now. I downloaded it like usual (I record them to the cloud), and I can't play it in QuickTime. I also need to edit the video before I upload it. Any help? I use a Mac.

I've been using Zoom to record my podcasts for 2 years and just this week I schedule a meeting click start and it won't open. Tried on safari chrome & Firefox none will star a meeting? any ideas

Please let me know @ ***********

thank you