Been running into this issue for several months and everything I have tried has not worked. I have Only authenticated meeting participants and webinar attendees can join meetings and webinars turned on in the Account Settings. I have Read.ai, Otter.ai, Fathom.video blocked as domains. And I have Only authenticated users can join meetings from Web client turned on.

Yet every meeting we have I have to kick several of these AI notetakers from our meetings. We don't want to have turn on Waiting Room for every meeting.

As an admin can I not stop these from joining all the time?

I bought a Zoom background package from a reputable seller on Etsy.  It had both video and still Zoom backgrounds which were really nice.  However when I tried to upload the video backgrounds I would get an error message saying the exceeds the maximum allowed resolution of 1280x720 px. Please upload a different file.  Yet when I check the file properties, it is the correct resolution: 1280x720 px.  I contacted the seller and they said they have sold a lot of these and no one has had a problem.  They suggested updating my Zoom, which I did, but it didn't fix the problem.  They are willing to give me a refund, but still, I would love to figure this out!

Can any one help?

I've been using Zoom in my dance studio for many years – always with the same HD webcam (Logitech). The video settings in Zoom were always set to HD, and everything worked fine.

Since last week, the HD setting in the video settings has been disabled and can no longer be clicked. I've already checked all software (Zoom, Logitech camera, Windows) for updates. Zoom is the only software running on my PC; no other programs are installed.

When I log in at home with the same camera and the same zoom account, I can activate HD without any problems. I've also tested a camera from another manufacturer – and it also has the same problem.

I've tried everything, but I can't figure out what's wrong. I haven't changed any settings or software, and suddenly HD no longer works.

Can anyone help or has the same problem?

I face an issue when using my Sony XM5 headphones during meetings, whenever I take headphones off to do something else, the meeting audio always automatically disconnects. I have to restart my headphones to reconnect to the audio.

I checked my headphone settings and turned off the 'Auto Pause When Take Headphones Off' feature. I haven't encountered this issue when using any other apps on my phone or computer to play music, it only happens when using Zoom.

Dear All

I am an online tutor.  One of my tutees cannot join a meeting using her laptop but can using her mobile phone?  Unfortunately this cannot be a fix as she cannot use the interactive whiteboard.  I would be grateful if anybody has any suggestions.

Kind regards

Len

Currently using Zoom app on my samsung s8 tablet, in landscape (with a keyboard). Whenever I join the meeting however, my camera rotates the view 90 degrees, as if it doesnt register that the device is been used in landscape.

As far as i can tell, there isnt an option to rotate the camera on the app (i.e. no options button next to the video for settings change). 

Is this a bug/can it be fixed? 

Cheers