I just got the Swift Go 16 SFG16-72T-95LG Laptop, which works perfectly well except for when I go on ZOOM. I get no sound from my laptop once I am on ZOOM. I tried playing sound from the internet and VLC media and got nothing. I get sound once I leave ZOOM.
The Audio test in Windows Audio Setting was fine.
I used the "Test Speaker & Microphone" function in ZOOM and it says my audio device is not working properly.
I uninstalled ZOOM and installed again using the download on ZOOM.
Please kindly help…I believe this is perhaps a driver or settings issue!

I organize weekly meetings.
The videos are recorded locally.
When I’m the one starting the meeting, the files are in 1080p quality.
However, when the meetings are started by the alternative hosts I’ve assigned, the recordings are only in 720p.
How can I fix this?

現在、Dynabook（Windows11）を使用しています。
以前はオーディオカンファレンスへの参加方法が「コンピュータオーディオ」での参加でスピーカーから音声が聞こえていました。
しかし、ある時から、聞こえなくなりました。
アンインストールして、インストールしなおしても同じ状況が続いています。
「スピーカー＆マイクをテストする」のテストをしたところ、
オーディオカンファレンスへの参加方法が「電話」だと「スピーカー＆マイクをテストする」で音声が聞こえます。
しかし、オーディオカンファレンスへの参加方法が「コンピュータオーディオ」にすると「スピーカー＆マイクをテストする」で音声が聞こえない状況となっています。

オーディオカンファレンスへの参加方法が「コンピュータオーディオ」での参加でスピーカーが使用できるようにしたいのですが、どうしたらよろしいでしょうか。

Come on ZOOM, you've done a nice job of providing customization in session with apps for backgrounds and such, but really your meeting invite template is rather drab and boring. Is there a way to upload a custom meeting invite template, perhaps created like the backgrounds in canva or similar.

The current options are very limiting and impersonal.

For each invite I sent out I have to spend 2/3 minutes to edit. It contains information my clients don't want or need and it would be great if the invite background could be changed to something with an image and most of the time I only need the zoom link and not ALLLLLLLLLLL the other stuff.

Is there a place to make feature suggestions?

Hi

*Background:*

I participate in Zoom Meetings where someone else - the host - teaches a movement class where they play background music (via Share Computer Sound) and at the same time they speak verbal instructions via their microphone (call it 'microphone audio'). I find it difficult/impossible/stressful to hear spoken words amidst some kinds of background music (auditory processing disorder). So, often I need to reduce the volume of the *Shared* audio (music) - but keep the 'microphone audio' louder - so that the 'microphone audio' (spoken words) is more clearly 'foreground' (much louder than background music), so that I can understand the words. But, I can't do this - on my side, I can only adjust total volume, of shared music and microphone audio combined. The person sharing computer sound could adjust volume of the audio they share, relative to their mic volume, by adjusting volume in the app they're sharing music from and/or their mic level - but that would *not* help because other people in the class have different needs than me (they often want the background music louder, whereas I want it quieter, relative to the microphone audio).

*Need:*

In a Meeting where someone else is Sharing Computer Sound, I need for each participant to be able to make their own individual adjustment to the *ratio* of the volume of Shared Computer Sound to the volume of sound from others' microphones. This would be a key accessibility feature to allow those of us with Auditory Processing Disorder to participate in meetings that use Shared Computer Sound (such as music) while also having someone speak at the same time - which is a large 'use case' (huge numbers of online classes - yoga and many other kinds of movement classes, etc.) So this is a key need for many people who teach such classes using Pro Zoom accounts - this feature is needed for them to make their classes accessible to people with Auditory Processing Disorder (as well as being needed by those of us who try to participate in such classes).

*Request:*

To meet the above need, I see two options:

A) Add an in-Meeting volume control (ideally under the audio menu that pops up by clicking at top of microphone button) for Shared Computer Audio Volume, which lets the participant adjust this *relative* to the volume coming from other participants' microphones - for themselves, not affecting anyone else in the Meeting. This could be a slider that -

 * defaults to 100% (= the relative volume of the Shared Computer Audio as set by the person sharing it, which is how it currently always is);

 * and ranges down to 0% (which would mean that participant wouldn't hear the Shared Computer Audio at all but would still hear microphone audio; or an intermediate level of e.g. 50% would make the Shared Computer Audio half as loud relative to microphone audio; again, this would only affect sound as heard by the participant making the adjustment);

 * and ranges up to say 200% (which would mean that participant would hear the Shared Computer Audio twice as loud, relative to microphone audio) - I would never use this >100% option but I know others who have the opposite needs from me would, the people who ask the teacher to 'turn up the music' because they can hear the teacher's words but not the music.

OR

B) Implement the granular audio control (in Meetings) that's in the Zoom web SDK (https://developers.zoom.us/docs/video-sdk/web/audio-advanced/) so that I can adjust the volume of the speaker's audio (as I hear it) while also adjusting my overall speaker volume; as long as adjusting the speaker's audio only changes the volume I hear from their mic (and not from Shared Computer Sound also coming from their computer) - and as long as I'm able to *increase* someone else's mic volume as I hear it (not just decrease it) - then this will achieve about the same thing as option A. It wouldn't be my preferred solution (because if multiple people talk while audio is shared, I'd need to adjust relative volume for each of them), but it would work! Note that this option is similar to this prior request - 

https://community.zoom.com/t5/Zoom-Meetings/How-can-I-boost-reduce-volume-for-specific-participants/m-p/9302

*Bonus request:*

I'd also love it if an equivalent feature could appear in recordings - if the shared audio could be in a separate track from the microphone audios, and one could adjust the volume of the shared audio relative to the microphone audio during playback via the web player for cloud recordings. (I know one can record separate audio files for each person so I imagine one could import all those files into a video editing suite and independently adjust levels of each audio source, but that's not accessible to most people.)

Thanks, Peter

I am new to Zoom Workplace Pro. I initially set recordings to be saved locally. I now need to change to save to the cloud. However, when I go to Settings (through the Zoom web portal)

1. Account Management then Account Settings.
2. Click the Recording & Transcript tab.
3. Click the Automatic recording toggle to enable or disable it.

And try to toggle off "record to computer file," I get the following error:

hi - I hosted a meeting last week, and one of the participants requested to record the meeting, and a pop-up came up requesting that I give permission to host the meeting. I accepted, and assumed they would get the meeting recording. They are asking for the recording now which I cannot see in my recordings list. So not sure how this works when someone else other than the host requests the meeting to be recorded, is the host supposed to be able to see this, or should it be available direct the participant? I have checked both cloud and local recordings and its not there. Appreciate any feedback or help on this!