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I started a discussion yesterday (need a help finding video recording), I can not find that post anymore. I need a help with finding video recording for the meeting on 12th July, 2025 10:00 AM EST.
Please help!
There are 3 participants (including me) in this Zoom meeting.
We were able to see each other in the gallery.
When the participant shared their screen, I could see both their screen and the participant's video overlaid on top of it. When I shared my screen, I couldn't see their videos. Why?
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When I press the New Meeting, Join button, or Share Screen button, they are grayed out and won't proceed.
Also, when I click on Settings, nothing appears.
The situation is the same even after doing a clean install of Windows 11 and reinstalling Zoom Workplace.
Is there any way to fix this?
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Timestamp is unchecked for my Zoom Account and for the entire workspace as I am an Admin. However, it shows up on all recordings for me and the entire team.
I see that many people have had this issue. Can someone share how to resolve or a workaround?
We have encountered an issue with our Zoom account where a license appears to be missing. The problem started after adding a new user. The new user's email address is hosted through Google and so when they logged in, they did so by using the login with Google option. After logging in, Zoom showed that their account status was basic, but on closer examination, the email address Zoom displayed after logging in was the alias for the account and hence the reason for the license coming up as basic. Since the user had already begun setting up meetings under the account that used the email alias, I decided to specifically add a new user to our Zoom account using the alias address and then move the license over from the account using the primary email address. This was done, and the welcome email was received. The trouble now is, when we go to log in to Zoom using Google, it no longer picks the alias and instead logs in with the primary email address. Logging in under this email address means that the previously scheduled meetings are no longer accessible. This account, under the primary email address, shows it is basic and not licensed. When I look at my Zoom admin center, it shows that we have the correct number of licenses under billing, but under users, I don’t see the new account that uses the email alias, and I see one fewer licensed users that I have licenses. Trying to assign a license back to the account still using the primary email address results in the error “0 licenses available”. What can I do to correct this issue while not losing the meetings that have already been arranged? Any advice would be appreciated.
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I just bought a new computer - an Asus Vivobook. It has an I5 core and so should be excellent. I installed Zoom and tested it. The sound from the device is great but the sound I am receiving is terrible. When I test the sound using Zooms test device, I can hear the sound, or the sound starts and then cuts of. I talked to a friend in the UK using Zoom and the sound quality was dreadful. Has anyone experienced this before? Any tips? This is the first time I have ever experienced this problem.
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It is a Zoom Pro Account type. Using Chrome browser. Cleared cache and cookies. signed out and signed back in and error repeats, see attached screenshot. How do you fix it? Thanks for the help
Hi Zoom Community, I’m using the Zoom Video SDK UI Toolkit in my Next.js application. Everything works perfectly in desktop view, but I’m facing an issue on mobile view: When I switch to mobile view (using Chrome DevTools or an actual mobile device), the video section for the host is hidden if there is only one participant. However, when two participants are connected (host and participant both share their screens), the video section does not hide — it displays correctly. I am not overriding any CSS properties of the SDK UI Toolkit in my app. I’m simply rendering the meeting inside a div with the sessionContainer ID. Has anyone faced this issue? Any ideas to fix it? Thanks in advance!
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I updated Zoom software on mu Win 11 computer and now while being closed, not running in the background or no appointments in the last 30 days and upcoming in the next 30 days, your software is constantly launching every day at 2:30pm. How do I stop it permanently from launching?
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