Good afternoon everyone,

I spent nearly all day yesterday recording various meetings yesterday for university.  I now cannot find them.  They are in template form but I cannot find the actual recording to playback or send to university as mp4.  I am panicking as it needs to be submitted by 1400 hours monday,

I have tried to call zoom but it said that they could not verify my account despite using host pin and meeting number.  I have also used that awful chatbot who was talking absolute nonsense telling me to access areas which I do not have as I only have the basic package.  All it keeps telling me is to upgrade and I refuse as I will not be using this again after today.  Any help will be appreciated

Hello everyone!

A locally saved recording cannot be converted.
It also does not appear in the list of recordings made.
However, there are the recordings in a folder with the temp files.
When double-clicking on the two “double_click_to_convert.zoom” files, the only error message that appears is “unknown file type”

Copying the files to another folder and trying
from there has not brought any improvement.
Operating system is Ubuntu.

Thanks
Ino

Hello everyone, I hope you're doing well. I'm currently setting up a touch device (digital whiteboard) in a classroom to create a hybrid teaching experience. The idea is to run Zoom on the device (which uses Windows) and have an extended screen where the teacher can see only the participants' video.

So far, things are working well: when the teacher starts the meeting and shares their screen, the content is displayed correctly on the main device, and the participants’ video appears on the secondary screen — without interruptions.

However, there is an issue: when a student or participant shares their screen, their content is shown on the secondary screen instead of the main one. This behavior is unexpected and problematic, as we want shared content to always appear on the main display and have the control toolbar always there as well.

We found a temporary workaround by connecting a mouse and manually dragging the Zoom window back to the main screen. While this works, it’s not ideal since the device is touch-based and doesn’t include a mouse or keyboard by default.

Is there a way to configure Zoom or Windows to always show shared content (especially from participants) on the main display automatically? We’re aiming for a hands-free, fully touch-based setup.

Thank you in advance!

Já baixei o aplicativo em todas as versões disponíveis para download (32-bit, 64-bit etc) e o aplicativo trava toda vez que entro em uso. Já reinstalei e nada. Meu computador é compatível com os requisitos mínimos e ainda assim não consigo usar o aplicativo sem que ele pare de responder e eu seja obrigada a fechá-lo. Estou precisando trabalhar com o aplicativo e estou sendo impedida por esse problema.

Agradeço muito se tiver uma solução.

Atenciosamente,

Lívia.

Hello,
when I host a Zoom meeting and start a screen share, the participants always see a black bar at the top. This is the zoom bar for me. Even if a pop-up window appears that another participant wants to join the meeting, the other participants see this as a black box. I've attached an image as an example. I've already looked through all the settings, updated the Zoom client, but I just can't get this to go away. I work on Windows 10 Pro. Can someone help or give a tip here? Thanks!