Hi,
I am the host for meetings, for my company, and on some occasions, I have situations where an attendee cannot join a meeting as it's saying that the meeting passcode, they entered is incorrect, even though they are in fact entering the correct meeting code. I try to assist by suggesting all the following.
- Join via zoom app
- Join via browser
- join using meeting ID and passcode, instead of link and passcode
- join on another internet browser
- restart device and try again
I even try to cancel and re-register them on, but they still cannot enter.
They mention that they have join many Zoom meetings in the past, and never had issues. Unfortunately, they don't have another device to try join on, at the time of attempting to join the meeting.
At this point I have exhausted all options I know and had to sadly explain that they won't be able to join the meeting.
Are there any other options that can be tried?

Kind Regards

Hello!

I am a Zoom Pro member. I use my personal room from time to time for delivering a few lessons. Today, I realised that I cannot find my recordings (local computer) inside my profile, neither I can get lists (names) of participants.

I tried to follow the instructions for finding the recordings but they are not there. I am sure I recorded the lessons.

I am really confused. What has changed in Zoom? And I do not know how to talk to a zoom assistant.

Could you help me, please?

Thanks in advance

When I record a meeting, I want system audio to be recorded, with the option to turn off microphone recording. I've tried looking at this page: https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share but when I click on 'screen share' I don't get the options dialogue box it talks about, zoom just starts sharing. If I click on advanced options, I get this, which doesn't help either:

I've tried looking at the preferences but can't see anything about recording system audio.

Would appreciate any help, thank you.

Hi.

Today, I experienced 2 crashes when a colleague invited me to a zoom meeting. If you do not get pinged by another mean by the person, you may even not notice. Zoom desktop client window may be on some other virtual desktop, and you may not notice the Zoom tray icon is gone.

I am using Zoom desktop client 5.14.10.3738 (deb), but the issue may have started with the previous release. I am using Pop!_OS 22.04.

I have just made a new test to see if something would be logged by the client when it crashes.

I ran:

tail -f ~/.zoom/logs/zoom_stdout_stderr.log

1. asking someone to invite me in a meeting
2. then the zoom desktop client crashes, and the following is appended to log:

No PulseAudio daemon running, or not running as session daemon.
zoom was exited due to a handled signal: 11 
ZoomLauncher exit.

I am not the only one in my company to have the issue.

Hi! 

I was in a meeting with a host who was not recording but I hit record, she approved from the other side and I got the message which I THINK said 'it's recording' or something to that end. I did not read it, I just assumed. 

After the meeting however there was no trace of the recording in my local drive or hers. 

Is it lost? I am devastated to have lost the work from that session. 

Thanks for all your help and insights!