Hello!

I am a Zoom Pro member. I use my personal room from time to time for delivering a few lessons. Today, I realised that I cannot find my recordings (local computer) inside my profile, neither I can get lists (names) of participants.

I tried to follow the instructions for finding the recordings but they are not there. I am sure I recorded the lessons.

I am really confused. What has changed in Zoom? And I do not know how to talk to a zoom assistant.

Could you help me, please?

Thanks in advance

When I record a meeting, I want system audio to be recorded, with the option to turn off microphone recording. I've tried looking at this page: https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share but when I click on 'screen share' I don't get the options dialogue box it talks about, zoom just starts sharing. If I click on advanced options, I get this, which doesn't help either:

I've tried looking at the preferences but can't see anything about recording system audio.

Would appreciate any help, thank you.

Hi.

Today, I experienced 2 crashes when a colleague invited me to a zoom meeting. If you do not get pinged by another mean by the person, you may even not notice. Zoom desktop client window may be on some other virtual desktop, and you may not notice the Zoom tray icon is gone.

I am using Zoom desktop client 5.14.10.3738 (deb), but the issue may have started with the previous release. I am using Pop!_OS 22.04.

I have just made a new test to see if something would be logged by the client when it crashes.

I ran:

tail -f ~/.zoom/logs/zoom_stdout_stderr.log

1. asking someone to invite me in a meeting
2. then the zoom desktop client crashes, and the following is appended to log:

No PulseAudio daemon running, or not running as session daemon.
zoom was exited due to a handled signal: 11 
ZoomLauncher exit.

I am not the only one in my company to have the issue.

Hi! 

I was in a meeting with a host who was not recording but I hit record, she approved from the other side and I got the message which I THINK said 'it's recording' or something to that end. I did not read it, I just assumed. 

After the meeting however there was no trace of the recording in my local drive or hers. 

Is it lost? I am devastated to have lost the work from that session. 

Thanks for all your help and insights! 

Hi All,

Can someone help me with retrieving my recordings, please? Had 2 meetings this morning both recorded, but because I can't turn on my Security & Privacy in my system preferences, the recording won't convert. Need them for an assessment due tomorrow. Please see screenshots below. I am on a free Zoom plan as don't use zoom very often, just handy when studying.
Thanks Tori 🙏

Hello-

I recently updated my software on Mac to Monterey 12.0.1. I had a Zoom meeting earlier today that I recorded and it did not convert. When I tried to convert it, it said I needed to give Zoom permission in System Preferences> Security and Privacy. When I went to the Files and Folder option, Zoom is no longer there and the + button is grayed out so I cannot add Zoom to my list of apps that I allow permission to access my files and folders. Does anyone know how to fix this? I wanted to get this meeting transcribed ASAP. I also have a Zoom wedding tomorrow which I do not want to mess up.

Thank you.