After canceling zoom pro that I have had for multiple years, I wanted to get the last report that was still on my pro account, only to realize I now have no access to my reports.

...

Surly I have a right to those reports? As I was a pro customer at the time and that is my data?

Zoom is a complete loss.

I'm using the latest (6.4.12) version on macOS, and today I noticed a new heart "React" button. How do I get rid of this? I've already disabled "reactions" both in the account level and in the user level, but this annoying button keeps appearing.

Hi, 

The Zoom client does not display the correct time zone for my meetings. 

In https://outlook.office.com/mail/options/general/timeAndLanguage in my Outlook profile, the time zone is set to UTC-8, Pacific, which is correct. I am in Los Angeles.

In my Outlook client (Version 2111, Build 14701.20262), under Options, Calendar, Time Zones, the time zone is Pacific, UTC-8. The meetings are displayed at the correct time. 

On my computer with Windows 10, Version 10.0.19043.1466, the time is set to set automatically, the time zone is set to manual, it's set to UTC-8, Pacific, adjust to daylight savings automatically, and Windows Time service is running.

In my Zoom profile, the time zone is set to UTC-8 as well.

Zoom picks up the calendar items from my Outlook calendar, and send Windows notifications at the correct UTC-8 time. 

However, the Zoom client displays the meetings in its list of meetings in UTC-0 time.

The client from RingCentral does the same, displays it in UTC-0 time.

Both Zoom and RingCentral apparently get the calendar entries from the Outlook calendar, and get the actual time zone setting from the system, but the Zoom client application in its Meetings section does not display them correctly. 

I am at a loss. How can I fix this? 

Does anyone else struggle with Zoom Meetings with No Fixed Time changing to fixed times whenever a meeting link is used in an Outlook appointment? We don't want to give up the Outlook integration completely, because our organization benefits from that integration a lot as well. However, I'm struggling to understand why it wouldn't be possible to have a Zoom Meeting with No Fixed Time stay that way.

I'll try to describe our particular use case for clarification of the issue:

We use separate recurring meetings with No Fixed Time for each course at our university. This allows faculty and students to just jump in and out of one link for each of their courses. This worked great previously, but got more complicated last year around this time when we discovered the first time that No Fixed Time meeting was manually added to the body of an Outlook appointment it would change the name of the Zoom Meeting to match the name of that Outlook meeting, and it would set it to a fixed time. Our workaround was to go back into the Zoom site, change the name back, and set it back to a No Fixed Time meeting. Once we did that, the meeting would not change again no matter how many times that zoom meeting link was used in Outlook appointments.

This year though, our workaround no longer works. Each time that Zoom meeting link is used in an Outlook appointment it adds a separate occurrence in Zoom. This results in our Academic Assistants having a bunch of occurrences for the same meeting ID listed at different times, and if that course isn't upcoming in the next 3 months it will disappear from the meetings list unless you adjust the date range of your upcoming meetings. This means you need to know the date of the meeting you're looking for, or find it on your Outlook calendar first. This has caused some confusion among our users who set up a lot of these courses.

I've submitted a feature request to ask that Zoom Meetings with No Fixed Time have an option to stop Outlook from being able to change them. It's been about a year since that feature request was submitted so I'm hoping to try and get some traction with it by reaching out to the community.

If anyone has any workaround ideas for the situation I described I'd love the feedback!

Thanks,

Kevin

Hi all, hope you can help me!

I am unable to see any screens that are shared with me on zoom calls.  I have checked settings and everything that I can see is turned on and ready to go.

I only have a basic account but I didn't think this should matter

Thanks in advance

Hello, I am working on a doctoral paper and I am including interviews for my research.

I will need the transcription of the interviews to analyze after the interviews. I was going to use otter.io to transcribe during the interviews but I thought I'd see if Zoom offered full transcripts. I saw that I can record to the clould and I turned that on in my account but I wanted to practice with myself recording before I took it live with my interviewees. 

1) Can I schedule a Zoom call and practice on my own before my interviews? I want to see what the transcription looks like.

2) Where do the recordings go and where do I retrieve them from the cloud?

I have the Zoom One Pro version and live support is not available for me.

Thank you!

Zoom Business Account - Meeting with Registration page - Meeting is scheduled for today 11:00 (Berlin time) - Registration worked till yesterday without problems (6 people already registered) - today registration page opens - clock turns - then sign invalid Meeting ID for a few seconds - then you only see the registration page with the text (about the Meeting and all the data) but no fields to enter name and email address as would be necessary to register

I checked all details for the Meeting - everything ok - only the registration link doesn't work. We didn't change anything in the time between yesterday and today!!!

I checked the account: there was a bill for 14th of June 2025 (yesterday). In the account settings it says bill is payed - everything ok.

Can it be that there is some connection with the process of paying this bill and the Invalid Meeting ID today???

What can I do to prevent such behaviour of Zoom in the future? How to get into contact with the responsible people on Zoom??? How to give feedback to the responsible people???

Thanks for your tipps and information.

love4god

Hi there,

i just freshly installed Zoom on Linux Mint 22.1: Zoom version: 6.4.13 (2309)

When i open the zoom settings they are displayed incorrectly like this:

https://postimg.cc/gallery/XXkxrGK

Some tabs are ok, like image 6.

Probably because its content is wider by itself forcing the container to become wider.

Greetings Fino

Hi Team,

I hosted a meeting on the 3rd of June, 2025 but up to now I am unable to get the conversion files, and neither did the meeting convert to get the recordings.
I am using a Windows device, windows 11 pro, Zoom version 6.4.12.
I have already tried searching for the conversion files in the Documents and Downloads location but found none. I checked specifically under the Zoom folder.

Please assist. Thank you.

I have been receiving meeting summaries successfully. However, I just had a meeting over an hour where that is missing, and I'm certain Meeting Summary was on. In fact, I received a 2 minute summary where someone either entered the room  early or late, activating the Summary. Can I retrieve the correct summary?