So today I was hosting an event, and I had three co-hosts. I was also logged in myself on a spare device in case of tech failure. Just as well, as today my main device did indeed turn off while I was presenting. I switched to my spare device, which had automatically become the host. But all the meeting controls, like breakout rooms, vanished, for all of us on there, host and cohosts. They did not reappear until I logged back into the meeting on the main zoom account, as the original meeting host. We tested this again after the meeting ended, and the same thing happened, no controls, even though the meeting had a host and co-hosts. I have checked all the account settings, I can't see anything there that would explain this. It was incredibly disruptive for the meeting, as breakout rooms are integral, and we ended up having to end the meeting and restart it for all, in order to get the controls back. 

Has anyone got any idea why this happened, or how to prevent it in future?

Hi, many times when my Host (in Ireland) and myself (US) connect via Zoom, about once every 2 minutes the PC screen freezes and the audio stops for both parties. Freezes for perhaps 20 seconds and then resumes. I have a fast home connection on my computer and so does my host. Any ideas of what might be causing this?  Any ideas of what I might find to correct this?  I zip around the internet, playing videos and going from website to website and otherwise have no problems.  Much thanks!

Dear Sir,Madam,

I am living in Turkey, Adana. As you know a very destructive earthquake happened in Feb 6th. So as we victims couldnot use our zoom accounts. The after shocks are still happening. 
I want you to extend our zoom accounts at least three months due to earthquake. 
Regards,

Selen Rukiye Cigsar

I'm having issues with sharing my screen in a meeting. MacOS, Zoom client.

After troubleshooting to no avail, I created a new zoom account. I switched from my main account to the new account - same MacOS Zoom client. I joined a meeting and Share Screen works! I wish to get my main zoom account to be able so Share Screen (when I join another meeting).  

Why does it work under one account but not the other?

Is there some setting I need to adjust in my main account?  I have looked at the MacOS Zoom client settings as well as the web account settings - but I'm missing something.  Help please.

I watch movies with my girlfriend long distance and we have never had a problem but today no streaming servies will share its sound to her. We tried Disney+, Paramountplus, and Netflix. And its not a problem with the sound it self we can hear each other. And its not a problem with the browser as we can both hear youtube videos. So I'm just not sure what the problem is if its me, her, or something to do with streaming services