Hi,

We have a corporate account. 

I was going to trim my recording on a shared computer (Windows)

I found the recording in my cloud listing.  I saw the chat and knew I had the right one.

I tried to download the file to trim but got called away by a patron.  I closed the computer without ever seeing the file.

Now I am on my computer and could not find the files in the list by date and time.  

I have no trash icon.  Where did my file go?

Any suggestions would be appreciated.

Jennifer

I am was able to use virtual background with green screen and looked very nice. But recently the everything is blur and with the greenscreen, half of the screen is black and the other half the green screen.  Not sure how to update the zoom.  I have reached out to support, but no result. 

I'm implementing the Meeting SDK for Web. On desktop everything works fine, but mobile is not scaling correctly. Weirdly it's only Chrome, Safari on iOS simulator seems to work as expected.

I noticed there's CSS coming in that sets the html and body elements to a min-width:

html, body {
  min-width: 1100px;
}

When I override that, the mobile layout works as expected:

html, body {
  min-width: auto;
}

 What's going on here?

I create a meeting via the zoom web client, from there I use the room link that is generated to create an Outlook calendar invite with the zoom meeting as a location.

I then send this to a client, and then create a new one with the same room link to a candidate.

After a short period of time, both meetings are cancelled without any input from me or recipients, and a cancellation email is sent to the recipients.

Hoping to get any sort of guidance on this as I believe it is an issue with the room link being "double booked" but can't confirm this.