Hello, 

After the last update in January, my full zoom folder with 2+ years of recordings disappeared. I have searched for it in other places in the computer, but it is simply not there. I tried searching by name, by file type, and nothing. Any idea on how this could have happened?

Recent files are in the right place. 

Hi everyone. I'm trying to reach Zoom Meetings Api in order to generate a meeting link, but when i try to reach the endpoint using POSTMAN, it twhows a message saying "Country code US is not available for host: u-xxxxxxxxxx.", and it has the error code 300.

I have already set the countries to US, PA, VE in Account > Settings > Authorize or block the entry of users from specific regions/countries, but it stills throw the same error.
I have googled but i don't find any more information about this topic. What should i do? Can anyone help me troubleshoot this problem please? Thank you

I'm having a problem joining a meeting on my Mac. It keeps showing error code 103054 when I try to join on the installed app, and then when I click to be redirected to the browser instead it says "The server encountered an internal error and was unable to process your request". I installed the latest version just now (5.15.2 (19786)), have restarted my computer several times, as well as uninstalled and reinstalled the app; still the same error codes. What am I doing wrong?

Hi folks, trying to get zoom going on my computer. I am registered and have the program downloaded and installed. However, when I try to open the program I get an error message that says "zoom.us quit unexpectedly" I can try to reopen it, ignore that message or send the info to apple. It does this every single time I try to open it. What is going on? Can someone help me get past this? Thank you. 

Our non-profit has a zoom pro license.  We would like to have other people besides myself to host meetings within our organization.  Is this possible with our Pro License?  Or do I always need to host meetings with different groups with our organization.  Thank you in advance for your help!

I have a Zoom pro plan and I'm having issues when recording videos. I need all 5 participants (including me) to be visible in the recording while screen sharing but only 4 participants are visible in the recording. I tried to change some settings but still only 4 participants are visible at a time depending on who is speaking at that time.

I clicked the gallery view but the gallery strip just makes all boxes where people are bigger blocking the PowerPoint view that I'm sharing but still only shows 4 people including me in the recording.

What are the correct settings for Video recording + screen sharing + all participants to be visible in the recording?

Hello everyone, do you know how do I record a meeting in just speaker and presentation mode (record just me and any screenshare/presentation and participants if they speak) without having the participants' thumbnails/videos displayed on the recording?