Hi everyone,

I was wondering if there was any possibility to retrieve the audio or transcript from a Zoom call that unknowingly went unrecorded. Last week, I was in a meeting which I intended to record, but as I was using the mobile Zoom app on my iPhone, I could not find a button to record the meeting anywhere on the screen or in any of the options. As a result, I decided to screen record the meeting. However, to my dismay, I found out afterwards that the recording didn't register the audio of the call. Now, I am wondering if there is any possibility to retrieve the audio from the call, or at least a transcript. I've tried submitting a ticket to Zoom support, but they keep saying they are unable to get back to me at this time. Would appreciate any help!!

My volunteer organization holds weekly writers workshops. We have two paid licensed users, myself and "X". We have only one meeting link that covers all of our workshops. X is not only a licensed user but I've made her an alternate host for the meeting (workshop). Yet when she goes into the zoom website using her now registered info, the meeting is not visible to her. The only way she can get into the meeting to lead it is to click on the link in the confirmation email you sent her. How can she access the meeting through the website?