Hi,

I have two different 2K mp4 videos made with my iPad. One doesn't work and I can't figure out why. Both files are about the same size at 25GB and a run time of 20min.  The one that doesn't work, I've shortened to a 5 min, 500MB video and it still doesn't work. I then shortened it to a 1 sec video and it *worked*.  A two min version doesn't work. 

What's happening here? I'd like the video loops to run 10-20 minutes.  I'd settle for 2-5 minutes. But this one video only works as a 1s video.  Has anyone seen this before?

Hello,
I'm trying to install the latest Zoom 5.14.7 (2928) from your Download Center webpage on my Ubuntu 20.04 but this build appears to be using a different public key than the one linked in that page:

https://us06web.zoom.us/client/latest/zoom_amd64.deb
https://us06web.zoom.us/linux/download/pubkey

$ gpg --import package-signing-key.pub  
gpg: keybox '/home/czarate3/.gnupg/pubring.kbx' created
gpg: /home/czarate3/.gnupg/trustdb.gpg: trustdb created
gpg: key B903BF1861A7C71D: public key "Zoom Video Communcations, Inc. Linux Package Signing Key ***********" imported
gpg: Total number processed: 1
gpg:               imported: 1

$ gpg --show-keys package-signing-key.pub
pub   rsa2048 2015-06-07 [SC]
     396060CADD8A75220BFCB369B903BF1861A7C71D
uid                      Zoom Video Communcations, Inc. Linux Package Signing Key ***********
sub   rsa2048 2015-06-07 [E]

$ gpg --verify zoom_amd64.deb
gpg: Signature made Fri 05 May 2023 12:41:04 AM CDT
gpg: using RSA key 59C86188E22ABB19BD5540477B04A1B8DD79B481
gpg: Can't check signature: No public key

$ dpkg-sig -verify zoom_amd64.deb
Processing zoom_amd64.deb...
UNKNOWNSIG _gpgbuilder DD79B481

 Please let me know whether this is just someone missing a new public key or whether that file has been tampered with. Thanks,

This is super frustrating.  After logging into the desktop app with Google, I click switch account.  It takes me to the login screen.  I want to switch to another google account so I click the Google icon, but it just takes me right back in with the currently authenticated Google account. There is no way to actually switch because I'm not seeing the typical intermediate screen that lists my google accounts to choose from to switch to!

I honestly don't know how in the hell this issue hasn't been an urgent usability issue that has been already resolved

Hi! 
I use Zoom recordings (video) of conversations between people as data for my PhD thesis. More specifically, I recorded conversations between two persons in a breakout room after I turned off my video and sound, meaning I was not participating in the conversation other than doing the recordings. The recordings were captured in the period between May 2020-June 2021. I am wondering about whether the two participants that I recorded could see and hear exactly the same as I did in the recordings? For example, if I hear that the two persons are talking in overlap (at the same time), do both of them also hear this? I assume that the recordings capture the perspective of the person who is recording (my perspective) in terms of lay-out on Zoom (e.g gallery mode) , but is this also the case for the sound and video? As these are important details in my analysis, and I therefore need exact information about this. 

Thank you. 

/ Jenny

after constantly having zoom freezing I just uninstalled and reinstalled it but now it is saying that I am in a meeting (I'm not) so all the buttons are greyed out (see screenshot). I'm guessing the solution has something to do with force ending all calls but I'm not on any? How can I do this?