I have my own small business that I work from home. Zoom keeps stating I need to update to latest version but there are no options for updating when I follow the prompts and click my profile to check for updates. My account doesn't qualify for live technical support and I have a zoom training session with a new employee in 90 minutes. Any suggestions on what to do?

Hi - I am hosting a meeting today with 100 attendees.

1. Registration was required and attendees received the confirmation email.  Do they also automatically receive a reminder?  Or will they get any type of notification?

2.  I want to resend the confirmation email to everyone (because I am not sure if they receive a reminder).  I open the list of registrants >> select all >> see the button to "Resend Confirmation Email".  Does this select ALL 100 registrants across the 8 pages, OR just the ones on the 14/100 on the first page of the list?  Do I need to select all registrants on EACH page and click the Resend button?

One of the attendees will be co-presenting with me and sharing her screen.  This is my plan.  Is this process the way to go?  I start the meeting early > my-co presenter joins early  >> She unmutes and turns on video  >> I give her access to share her screen >> admit all registrants into the room >> I introduce here and she presents.   Will this work?

Thank you for your help!

I received an email last week saying that since my account was downgraded, they were deleting my recordings. I didn't realize that was happening and freaked out because my wedding is saved in there, and the computer I'd originally stored it on was stolen a few months ago. I've been trying to get in touch with contact and reading articles, but I can't get ahold of ANYONE. Apparently you have to pay money to talk to a person who works at zoom on the phone. How the heck do I get in touch with someone to get my recordings? They're no longer available in my account because I now have an unpaid account that doesn't offer cloud storage. 

Thanks. 

Bonjour,

J'utilise la version :5.13.11 (16405) de Zoom. J'ai une réunion de programmée bientôt, nous serons une dizaine, et une des personnes présente souhaiterait que d'autres personnes assistent à la réunion via un seul appareil (le sien). Est-ce possible ? J'espère avoir été assez claire...

Merci pour votre réponse

Recently zoom started utilizing 100% of my cpu, enough to where it's causing my computer to freeze at points. Prior to this it never used anywhere close to this amount of processing power. This is my biggest issue I need to resolve. 

Additionally zoom says I'm using 10G of cloud recordings. I never record my meetings. When I go to look on my zoom account, under cloud recordings- there are none (pic attached).