I am running Zoom on Window 11 on an HP Laptop with a built-in microphone. Suddenly, other people cannot hear me on Zoom.  I have checked microphone permissions for apps and desktop apps  in Zoom and they are OK. 

Today I reinstalled Zoom on the laptop once again and I find going into Zoom application/setting/audio that the Test Mic is greyed out - I can't test it

When I do my own test Zoom meeting I try to join with Computer audio I get a red message saying "Leave Computer Audio" and a message below saying "Failed to detect your microphone. Please make sure your microphone is properly connected."

What do I do now? 

I recently bought a HP Envy which comes with windows 11

I've been part of a Zoom open mic for over a year and joined the open mic whilst using HP A8 on windows 10 with no problems, but with the HP Envy on windows 11 no music or musical instruments, or even whistling is heard by other's taking part, whilst talking is heard.

I've gone through the settings on both the laptop and on windows with latest updates installed without success, I am one stop away from taking the laptop back and demanding either money, but having installed so much would rather get to the bottom of what's causing the problem any help would be most appriciated

Regards John Shaw

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HI everyone,

I am a guitar teacher that has used Zoom for a little over 3 years, i started using it about a month or 2 before the pandemic after using Skype for almost 10 years.  I was very excited at first to use it, it had better functionality than skype with the ability to record and send things through chat.

The last year has been SUPER disappointing.  The sound quality has gone DONE significantly. I notice regularly at "busy times" - around 5 or 6 PM - that alot of noise - a hissing/whooshing noise - will start, which i can briefly silence by one of us muting our mic, but will come back shortly.

Just as, if not MORE annoying; I always send an email to my new students showing them how to set up the app for Music, first setting the Zoom optimized audio to LOW background noise suppression, then also enabling them to toggle between that and "Original Sound."

What is happening now is having to choose between which problem i want to deal with.  If it doesn't have "original sound" toggled on for them, about 60% of the time it will filter their guitar playing so that i can't hear it, defeating the purpose of doing online lessons.

If they DO toggle "Original Sound" to ON, i will be able to hear them clearly BUT i will hear myself echoed LOUDLY back, which is quite disruptive for me for talking or playing.   This is a recent thing in the last 6-12 months or so.  

So either way it stinks. I have actually used Facetime instead a few times lately, with significantly better sound quality without having to fuss with settings.  

I will miss the chat window & ability to record, but if i can't get this problem solved, i am going to cancel my zoom account as it just costs money & headache.  Any suggestions?

Hello,  I've detected a problem with screen share audio when participating in a meeting.

On one of my PCs, I have a Plantronics headset that I use to communicate during Zoom meetings.  It works fine during meetings and during screen share, however, the participants in the room are not receiving audio from my screen share whenever I start it.

After some tinkering, I found that I had to actually switch my windows speaker device to the headset so that participants were receiving the audio from my screen share.  This also switches the audio from my computer to play through my headset instead of through my speakers.

As soon as I switch the audio device back to normal, the audio stops being pushed through screen share.

My microphone always works, participants can hear me, they just cannot hear my screen share audio.

I don't see any other settings to correct this, so I think an update to Zoom is required.  A section in the Audio options to select where screen share audio is coming from would be extremely helpful...if possible.

In general, I should be able to use my headset and screen share with audio without having to change my default speakers  in windows.

Once the meeting password has been entered I am getting the Digicert TLS RSA SHA256 error 
It seems to be pointing or finding an expired cert, this specific cert on my device is up to date until 2031.

Is this an issue with the cert on the zoom side?

This happens when using the MSI version of the application (latest version)

I am facilitating weekly meetings with up to 90 people, which they have paid for.  Currently, with much smaller meetings, I email them the Zoom link. However, as this meeting grows, I would need the meeting to be password protected. 

I do not want to send out a password because inevitably, there will be people that don't have it, and during the meeting, I will be put into an admin role and try to get people the password, as opposed to facilitating the meeting.  I tried this in the past, but it doesn't work. It creates more headaches than a solution. 

Is there a way in which their email address allows them access? If not, does anyone have another idea on how to provide a solution? 

Currently, I am not using an e-learning platform, but I might in the near future.  

Please note - I am not technical, so please reply in laymen's terms. 

Thank you,

Anthony