Users have historically only been able to join an externally hosted Zoom meeting if the host has the CRC license.  If the host does not have a CRC license in place and thus a SIP address detail for the meeting how can we join from a meeting room please?

Hi - I'm using an iMac with 10.13.6 and Zoom recently upgraded to 5.7.6 (1320).  Ever since then I've had problems with screen freezes when I'm giving a talk via another host while using Keynote.  The first time a couple of weeks ago it resolved by quickly by unsharing then resharing, but yesterday after about 5-10 min it would freeze after a few keystrokes and I could not resolve the problem at all.  I finally had to abandon the talk completely.  I've not been able to access the work arounds suggested on the web and Zoom seems to provide no direct support at all.  Any suggestions other than switching to a different app altogether? 

Hi

Ive seen some toher posts re this...Our X series are all on latests firmware etc...

Zoom tenant is correctly setup to support/enable guest join from Zoom into a Teams meeting.

However were still experiencing lower quality video....

I wanted to ask if there are any specific/additonal ports required by Zoom? 

I had assumed the Zoom Room connects normally to the cloud service and its there (Zoom cloud) that bridges directly with Teams therefor nothing extra required on the LAN or WAN  ?

In which case does Zoom themselves throttle or restrict the Teams sessions ?

Last year I created a pro zoom account under a fictitious name.  That account will expire on May 5.  In anticipation of the expiration of my first account, I set up another zoom account with my real name.  I THINK I set it up with the same meeting number and password.  How can I make sure it will work?

As the title says, the closed caption feature does not work for breakout rooms. It does work for the main Zoom room but when you change to a breakout room, the display disappears. The "CC" icon is still there, but it does not turn on or off the captioning. Seems to be a bug. I've raised this issue before but with no response.

Hello, on my computer every time I am in a zoom meeting I can hardly hear anything from external audio, such as youtube, spotify, etc. But the call is heard well. How can I remove this option, since before there was a way, but in the new update I did not find any option that allows me to recover the audio from the rest of my computer while I am in a meeting.