My current plan is Pro and i've requested to downgrade to ZOOM ONE BASIC PLUS , unfortunately none of the packages are active in my account now and meetings have been reduced to 40mnts .

I never expected this type of mismanaged situation from zoom which leads me to switch to an other solutions available .

Hi:  I have not had Recording options for many months. When I received notification that my storage was nearing full, I cleared out all of my recordings. Why do I not still have availability in my cloud storage?

Any info I' would appreciate as there is ZERO customer service to my Pro plan?  Crazy.

Today I recorded a Zoom meeting. Usually the recording is available right after a call. Today I went to open and trip my recording and there was a message that the meeting was still recording. I ended the meeting for everyone so didn't understand why I'd get this message. So I reopened the meeting which is set up to automatically record. By relaunching the meeting, the one hour call was overwritten by a 10 second recording of me just opening the meeting.  Is there a way to recover the first recording or is it gone? 

I've had some very poor quality experiences, especially in the last 2/3 months where my audio seems to fade off and, once in a while, the visual images become very slurred and impossible to understand. I've had my Chrome book checked out and that's not the problem and the computer hook-up for the house seems OK. No one else is having these problems anyhow.  So can Zoom help me or--I don't know, what should I do.  Unreliable Zoom may be worse than no Zoom at all.