I am at my wit's end, and I desperately hope this message finds the attention it urgently needs.

As a Deaf professional, communication is paramount for me. Zoom's gallery view serves as a critical lifeline, allowing me to see everyone and interpret their signing, ensuring no detail is missed. It's not just about convenience, but also about equality and inclusivity. For individuals like me, having reliable technology that accurately records meetings is not just a feature—it's an absolute necessity.

However, I am dumbfounded and genuinely frustrated. Why, every single time I record a session, despite ENSURING that I've set everything to gallery view (yes, EVERY. SINGLE. TIME!), does the cloud recording ONLY show me? It’s not an occasional glitch, but a persistent issue, and I’ve lost COUNTLESS hours of work and valuable interactions because of this.

I cannot emphasize enough how vital it is to address this problem. The ramifications go beyond the inconvenience—it affects my professional standing, relationships, and efficiency.

Zoom is an industry leader. It's bewildering how such a persistent and impactful issue hasn't been tackled yet. I implore the developers and the management to take this seriously. Many professionals, especially those in the Deaf and hard of hearing community, rely heavily on your platform. Please do right by us.

Hi, I recently attended an interview on zoom. I saw the invite and found I'm marked as creator, later when the meeting started it stated this meeting is being recorded.

My wonder what is it recording, is it just the zoom screen or other windows opened during the meeting. Please throw insights. The interview conductor might be a premium license holder of Zoom, no idea.

My only concern what's it recording, also if it's only zoom screen what get recorded while I switch windows, meaning open a pdf or word file while in zoom call.

Thanks 

Zoom notifications used to play a bubble sound when reminding me of an upcoming meeting. I cannot figure out how to get these reminders to play audio again. I do not mean notifications during a meeting. And I do not have audio connectivity issues. I solely mean the popup notification before a meeting that reminds you of the meeting in x-minutes.

12 days ago, I could see the View option in the top right corner of a meeting in my Mac.  Last Wednesday, it was not there and I was in Speaker view and could not change it.  Where did the gallery view option go? how do I get it back.  I may have installed iOS updates between this happening.  I am on Ventura 13.4.1.

When using my laptop and a second monitor my audio stopped working on zoom. IT did trouble shooting and even reset zoom. Still not audio. They told me to buy a separate microphone and plug it into my laptop usb. I tested zoom via my cell phone. Once I did that, I could hear audio via my phone AND my computer. Turned volume off on phone and still heard it through my computer. Contacted IT again and they still said I needed a new separate microphone. Can someone tell me how to get audio working on my laptop with zoom? TIA

I did a test zoom yesterday to set up my background...but today when I got on a zoom meeting, my camera view was much tighter, and so some of the props that showed yesterday were cut off. What happened? And how do I avoid that in the future? Or how do I change the view from tight to wide or back the other way? I could not find any setting for that.

I have been using Zoom on my desktop for years. I do not initiate meetings; only view meetings at the invitation of others. I have had no problems until about three weeks ago. I try to join a meeting as I always have, but not get the error message telling me I do not have the latest version which must be 5.12.2 or higher. From the Zoom website, I have downloaded version 5.15.7 (20203) 64 Bit installer and have tried to install it, but I still get the same error message. How do I resolve this? I am using an HP desktop with Windows 10 and all updates have been installed. By-the-way, Zoom works fine on my Apple iPad.

I am a journalist who recently became disabled. I am no longer able to type notes when conducting interviews because typing is now difficult for me. So I really need Zoom to transcribe recordings of interviews that I conduct on Zoom. But I can't seem to find a way to enable transcription without paying thousands of dollars per year. Does anyone know if there's an affordable way for one person, who works alone, to enable transcription services. Thank you.

Fred