My video is messing up
This is the second time I have written about this. I only have a basic membership to zoom. I am only on here 3 to 4 times a year. Each time it is for medical reasons. Since my video is not working I now have to go to mu doctor in person. I can not drive.. due to my medical conditions I have (I am on disability). So I have to have someone drive me. That doctor is several miles away from me. I also have another doctor that I have a zoom appointment with.. they are over 100 miles away from me. I only have a zoom appointment with that doctor once a year. my problem is I can see them perfectly. They can not.. it is either a black screen, glitches (as in going in and out, snow, flashes and so on) I too can see it. Before the meeting starts my camera works great as in I can see myself and there is no problems. But once the meeting starts the problem starts. I am not a computer person.. as in I know very little about them. I have checked my camera and it works great. Other then that I am clueless. I need help so I can have my doctor appointment on zoom. It is not a "life or death" type of and doctor appointment, but it is a .. if I may say a matter of mental health matter. Please I need some help. The people on zoom does not care.. all they want is for me to upgrade..
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