I am somewhat embarassed to post this, as I have been using Zoom to teach a folk music course to retirees for over two years. In this course, I use audio and video clips embedded in Powerpoint slides. I just changed computers, from an H-P desktop to a Dell desktop. With the H-P, I could easily adjust the audio controls on the fly to optimize for the playing of music. Since changing to the Dell, however, I am having problems with  fluctuating music volume and quality on the listener end of a Zoom session. The nature of the problem suggests that noise reduction algorithms are responsible, but I have been unable to correct the problem by changing the audio control settings available during the Zoom session itself. I have a Zoom license, so I want to see if changing the audio controls available to the administrator will make any difference, but I am unable to access them!  All the available online instructions direct one to click on the Zoom profile picture, which brings up the settings gear icon, then click on that icon to access the audio controls, among other options. But when I click on my profile picture, I get only a menu on the left side of my screen, with no settings icon visible anywhere. I have systematically gone through this menu without locating any way of accessing the usual audio controls. Thanks for your help.

The last few times I recorded a Zoom Meeting, it didn't convert into a file, but it gave me a list of command line listing of MP4 and MP3 files. What do I copy and paste into my browser??

Command line:"C:\Users\Jgilb\Downloads\Zoom_cm_fo42anktZ9vvrZo4_m4RikI5FBBwyX8P5JRPEnXWlRQ1AOw5F98jrC@qPmL4hv9X5qBvbHQ_ka6d2051c25ff6c96_.exe" Instance:0x380000 Show State:1
[24852:9072:2023-4-23 23:37:1.817] C:\

For Windows PC, there doesn't seem to be a keyboard shortcut to open Settings (i.e., you have to click your user picture and then click Settings, or click the gear icon). Does anyone have a recommendation for how to set up a keyboard shortcut to open Settings?

So I have only 1 video participant  zoom meeting, and lots of people listing in. The feed is 1920 x 1080 and looks great on the zoom client. But other clients joining the quality is just horrible. On the main zoom where video is coming from is says its transmitting at 256 x 144,  the quality of the signal is 1920 x 1080 100%. Any ideas ??

I signed up for a 1 Minute easy Stretching Course, but due to Dr apt I missed my scheduled time. Know I do not know how to get back on the page to sign up for more courses. I have tried every thing, but must not be smart enough  ha  ha  Some one please help 

There are three of us now that when we click on the link to get us live streaming to Facebook a popup comes up stating how do we want to connect via Microsoft apps. I never had this issue before until this past Wednesday. 

How do I fix this for myself and the other two no three other users who get the same popup.

Thank you

I have been a pro user for a while, however suddenly my meetings (which can run over) are automatically cutting off at the meeting 'end' time.  This has happened twice this week, and to another user I was chatting with on their call.

Help please 🙂