At recent hybrid meetings, remote attendees have not been able to see the PowerPoint slides advance when we were screen sharing a presentation.

On the latest occasion, we were conducting interviews. The laptop (eventually two different laptops using O365) was connected to a smart screen (system was on duplicate view) and an Owl. When the interviewees were progressing through their PowerPoint presentation, individuals in the room could see the full presentation but external attendees could only see the first slide. This happened with three different PowerPoint presentations.

In discussions with a colleague yesterday, she confirmed that she has also been experiencing similar problems, but with the added issue when she shares her screen to present a PowerPoint presentation, external attendees only see a black screen, but the presentation runs fine  in the room.

As an education provider we have conducted a significant amount of hybrid meetings where we have been required to screen share PowerPoints, and this has not occurred previously.

Does anyone have any tips on how we could look to resolve this issue?

As above we are using Windows devices with MS Office 365 and our Zoom system is web based (not the app).

Thanks

I used the Zoom simultaneous interpretation feature to conduct a meeting. Two individuals from Korea and five individuals from Japan joined, and one interpreter from Korea connected to provide interpretation for both sides.

However, the result was that only the voice of the interpreter from Japan could be heard, and the voice of the interpreter from Korea couldn't be heard. There were no issues with the settings or equipment used.

Have you encountered a similar problem before? Could it be possible that too many individuals connected from Japan, causing an error in Zoom?

When I screen share, the speaker view  function doesn't work as it used to. The camera only stays on one guest and doesn't switch between speakers. 

When I run a normal zoom meeting the speaker view will switch to whoever is speaking but as soon as I share my screen this function stops working and like I said wont switch between speakers.

When I see the recording I cannot see the person speaking when the screen is being shared. Does anyone know why this is happening and what to do about it?

This is a new issue and is EXTREMELY inconvenient and frustrating as I've done this dozens of times in the past and not have this issues.

Thanks in advance for any help or suggestions 

Hello Community,

we're trying to run our meetings of a terminalserver session (Win Server 2019). We are only using thinclients.

The problem we're facing is that the call is allways lagging. We know that this ist not an optimal solution, but the only way we are able to use it. 
Using the standard RDP Client from MS.

Any solutions you could offer us?

Thanks,

Sean

Hi there,

I develop a Mac desktop application and its window is expected to be ignored (i.e. being transparent) by the screen capture. However, Zoom Mac desktop client does such filtering in a broken way. The screen capture shows my window sometimes and hides it other times. Here is the result with my test application. It looks like Zoom brings back the window whenever any update is made on the window and then hides it a few seconds later.

Repro video is here: https://drive.google.com/file/d/1-itVSIb9FdoXTTtDbmQaXj53uJK9sK4p/view?usp=sharing

I found a workaround. Go to Share Screen > Advanced, and set Screen capture mode as one of “Capture with window filtering”, “Advanced capture with window filtering”, and “Previous Operating Systems”. “Advanced capture without window filtering” shows my window all the time, and it sounds expected from its name.

In other words, the problem happens only when I set this config as “auto”.

It looks like the logic of “auto” mode is broken and it flips filtering on and off unacceptably.

Note that my application calls [NSWindow setSharingType:NSWindowSharingNone] to flag the desire.

I expect that screen capture software, like Zoom desktop client, honors it.

As an example, Microsoft Teams desktop client successfully makes my window hidden (transparent) when capturing the entire screen all the time without flickering.

I searched past forum posts, but I was not able to find this one. Is Zoom team aware of this issue and will they fix it?

Hello!

We have an educator that has enabled "Sound notification when someone joins or leaves"; however, when learner join the meetings, the chime is not sounded. 

Has anyone come across this one before? Here are some details:

• Just switched to a new computer (had been working before on a different device)
• Zoom Version: 5.14.8.16213
• Chrome 113 on Windows 10
• Uninstalled Zoom and re-installed latest version (5.14.8.16213)

Thanks for any help!