I have a client who uses Zoom to do phone calls and records them for re-listening to the audio. Unfortunately, lately, her audio cuts out intermittently. She is dialing in with a landline and has tried her cell also. Should she not use her Zoom account for recording phone calls? 

Any thoughts?

Hi Eveyone.

I am trying to help a friend who has recently become almost blind. Im believe the Alexa Echo Dot can be set up using a calander to join a Zoom meeting with a voice command of Alexa, "Join the zoom meeting" for example.

I have set up the Alexa app on my phone using a US business account.

I have linked that to my calander where I have created a meeting event to test

I have added the zoom skill from amazon to the app

When I give the voice command "Alexa join my zoom meeting" it responds "hhm I don't know that one" as if the zoom skill isn't recognised or being used. 

However I can see the zoom skill in the app and if I lauch it, it will send a link to my email which will open the meeting but i can't get the voice command to work. 

Can anyone please give me guidance on what i am missing?

Thanks

I don''t know what else to do now.

Zoom help suggets this can work on a audio only basis so im hoping t get to the bottom pof it some how

I am requested to show subtitles on existing clod recording.

However, I can not find "CC" in the screen of the recordings.

In Setting menu, "Transcription Feature" (自動文字起こし機能 in Japanese）is set as "on". Could anyone please advise how to show "CC" on recordings.

Hi, 

I was wondering if someone could help me with a problem I am having with Zoom recordings. I do not have a paid for account, and I get sent recordings of meetings that I'm not able to view. Whenever I click on "View Detail" on a cloud recording, it says "Unable you have not enabled Cloud Recording." I've tried to look up youtube videos on this and nothing is helping or can seem to figure out why I'm having this problem. Other people who get sent the same recordings are able to listen to them and they don't have a paid for account either. If anyone has any idea why this is I'd appreciate any feedback you give me. 

Thanks!

Hello, The past couple times I have used Zoom I have had issues with upgrades---meaning I am signing in to my meeting and then there is a box that pops up  asking. me to do the upgrade. So I click to do the upgrade, and it looks like it is going to do the upgrade  but then I get a message the upgrade failed. Last time I tried to use zoom because  I was unable to do the upgrade, I could not attend my meeting. Any thoughts or help with this would be appreciated.