I use my laptop (iMac) and an external screen for Zoom meetings. I just replaced my laptop and am no longer given the open to "pin to screen one" and "pin to screen two." That is, I can't pin a person on one screen and someone else on the other screen. I only see the option to "pin." How to fix?

I have a free Zoom account that will not let me into meetings unless I update.  When I click on update I receive error code 10004.  I decided to close the account and start again, but it said that I had a paid account and would have to close it through billing.  I did have a paid account for awhile until a year or so ago when I went back to free.  When I went to billing it said that I had a free account, so I couldn't do anything there. I would appreciate any suggestions geared toward an ignorant technophobe.  Thank you.

I am dealing with a recent Zoom Slack App Integration Error: 

Is it possible to have meeting archiving enabled on Zoom sub-accounts?  We have archiving enabled for our primary account and need it also enabled on the sub-account.  It is not listed as an option on the sub-account settings.

This would need to be setup differently and separately from the primary account as the sub-account has it's own service and license for the 3rd party archiving.

I am trying to use an external wireless speaker with built-in microphone for my audio input using an Android based laptop. When I test the input and output audio using the wireless speaker/microphone as the input, I hear the audio fine. But when I stop the testing and begin my call, I cannot hear the sound anymore. Any help is appreciated.