View options button for share screen mode has simply dissapeared for me. My app version is the latest (5.8.0). Even though it is configured for side by side mode while screen sharing it shows only the screen shared and not the participants. I cannot access side by side mode anymore. Does anyone know how to solve this ´problem?

Hello,

I am running zoom version 1.7.0.1831 (0926). When I am in a meeting and I click to close video or mic after speaking, sometimes the room will freeze or the mic or video will freeze. Then I have to close out zoom and join again.

This issue has been going on for several months. So far I have updated zoom, contacted my Lenovo support who worked on it several times. It seemed to work afterwards but the issue happens randomly which makes it difficult to tell if what the Lenovo techs did helped or not. 

This last contact with Lenovo support we did a complete PC reset. It did nothing to help. It doesn't seem to be an issue with my laptop.

I am on a Lenovo laptop, YOGA C940 (15.6").

When I use my iphone 11 there is no problem. 

Thank you, 

HCJ

I am an interim choir director. The previous director used Zoom for those who could not attend rehearsals. Participants can hear me but when the piano starts or the choir sings the sound cuts out. All they can hear is my voice. It was not a problem in the past. We have tried different laptops and different accounts with the same result.

Appreciate any help! 

tuve una reunion de dos horas ,y al terminar comenzo la descarga de la grabacion y se desaparecio y no la encuentro en ninguna parte ni en mi PC ni en Zoom ,,,,tengo el plan de pagos basico ,pero siempre que no he bajado una grabacion queda en el sitio interno de zoom......HELP    ayuda

In the last year I have not used zoom as often so I switched to a basic subscription.  I scheduled a meeting. When I started the meeting, a pop up appeared that said "Meeting will be recorded. (Disclaimer generated by account admin)".  Yet, I have not enabled auto recording. I've removed all potential references to any recoding and removed "enable chat" as one google search said that this feature enabled recording. I've gone over all my meeting, scheduling and recording menus and options. 

I can't use zoom without agreeing to the recording? What am I missing? 

How do I change the font size in the meeting chat?  The option in accessibility is still not available in the latest Linux App. I use different monitors so need to be able to increase the font size so I can read it on HDPI screens.

The new notes feature seems to have this option, can this be available in chat too?

Has anyone seen this before and fixed it?

Who's got successful experience to share?

Error 100 can't sign in to Windows Zoom client

How do we troubleshoot this?

We've got 2 Windows 7-64-bit computers, one works with Zoom, the other doesn't, we tried r&r remove & reinstall 32-bit and 64-bit Zoom client, several malware scans ( all negative ), deleting the

[ C:\Users\...user...\AppData\Roaming\Zoom\data ]

directory, thorough resetting of Windows to OOB out of the box defaults, reset networking, running a cable directly to the same router where the working computer is connected, no luck ( other remoting software works - Teamviewer and the like ) - how can we troubleshoot and fix Zoom so it works?

( Note: we now CAN log in through Chrome browser, but Firefox browser shows [ Network error ], for what it's worth, Opera browser required arduous searching for cookie permission settings - but that's browsers, NOT the Windows Zoom client software ).

We tried these:

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-applicati...

and ran:

https://support.zoom.us/hc/en-us/article_attachments/360084068792/CleanZoom.zip

and tried:

https://support.zoom.us/hc/en-us/articles/7970865190285-Clearing-Zoom-cache-and-cookies

Does anyone have an troubleshooting tools, tips and tricks, resetting schemes to track down what Zoom expects, and find where it's stuck, and fix it?

Thanks.

.

I started using Zoom Calendar August 2023 and it worked fine until Sept 24, 2023. I did not connect it to any Google or Microsoft calendars because I do not have those calendars.

I used this calendar just fine for a month.

Then I clicked to see my meetings last week and the calendar wasn't there. It redirected me to add Google calendar or Microsoft or Office 360. 

 The calendar is part of my subscription, yet it is switched off...and it  redirects me to add Google or Microsoft calendar....I don't have those. Anybody know what happened? Or how to fix this. I attempted to contact help center 4 times and was unable to connect. I have sent two support tickets and no response. 

I actually need ZOOM customer care and can't get it.