Loading a background
I always hate it when none of the topic options seems to match my question in any way. So I'm just posting here in the hope that someone will re-direct me to the appropriate forum.
For over a year, I have, in advance of a Zoom meeting, seleted a background for the meeting by logging in to Zoom through a shortcut, clicking the "Settings" button, selecting "Backgrounds and Settings", then choosing an clicking on one, which updated my background so that, when I logged in to the meeting, my chosen background was in place.
Last night when I followed that procedure, all of my backgrounds appeared as grayed out. Clicking on any one of them did not instal them. The "add" button was inoperative.
This morning I tried the same procedure after re-booting. I got the same (non-) results.
In frustration, I uninstalled and reinstalled Zoom. Except for the fact that now my personal backgrounds did not appear (as expected), the outcome after logging in through the shortcut was unchanged. I looked up the Change Your Virtual Background Page, and attempted to follow the instructions. I click on settings, then the meeting tab, then on InMeeting (Advanced). This last had no effect, but I was able to scroll down to a Virtual Background item, where I verified that it was set to "on" and that "allow videos" was checked.
It cannot be that the meeting host had for some reason disallowed backgrounds, as my inability to set a background existed prior to my joining a meeting.
The same device has been in use for every instance in this discussion.
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