Hi,

I have hosted an event where I had a number of registered participants, who I approved were unable to join the meeting.  Every time they tried to use the ID and enter the password they were redirected to register.

I have tried this myself and ran into the same issue.  

What would be the cause of this?  It is disappointing as we could have had a larger turnout.

I have trouble using zoom on my Ipad pro, the volume of zoom is low and ipad volume control has no effect on it. Also when a meeting is On on zoom, the whole ipad lost volume, no more sound on youtube, video in my photo album, others app, all go silent.

Using the same account on computer are totally fine

I am having trouble with scheduling meetings. I use the drop-down box to enter the date, time, and attendee, but when I go to the next page I get a message that asks if I want to Import Event. There is nowhere to go from there. My attendees are not getting the invite.

Used to be able to write on another members screen, especially as the host.  Now this has been removed and the user has to give specific permission (according to AI).  This has degraded the experience significantly for me, as I do a lot of training and am viewing the members screens and making comments. What made zoom so special and unique is now gone. 

We are wanting to create a meeting where we have 3 "vendors" promoting their services. We will invite attendees and then have the "vendor" present for 15 minutes and then leave the meeting. Then the next vendor will present and so on. The vendors will not be able to stay on after they present. What is the best way to do this via zoom.

Hi everyone. I'm reaching out because I really need your help with what seems to be a mildly common issue with missing zoom recordings. I gave my dissertation defense this past Friday, July 18th using a generated meeting ID with automatic recording enabled but before we began, we did a short test run before exiting zoom. When we exited, I guess the test recording saved in a folder in the default path destination assigned by Zoom locally to my computer. We rejoined 15 min later on the same meeting ID to start my hybrid dissertation defense meeting. A new folder was created in the default path destination locally on my computer. Upon rejoining, zoom automatically began recording and I gave my 2-hour defense (yay!) but after allowing the zoom to complete the conversion process of the recording after ending the meeting, the designated folder for my recording was empty. The folder contains no video or audio file, no "double_click_to_convert_01.zoom" or "double_click_to_convert_02.zoom" files, and I have tried each of the troubleshooting steps on the zoom desktop client and web app, which gives me an error message stating that the .zoom files are missing and then created a "recording.conf" file in that folder.

I'm trying to troubleshoot ways to recover this recording as I desperately need it to complete my dissertation revisions by next Monday, July 28th at the latest. I'm not sure if I can extract anything from the recording.conf file that I have since there are no .zoom files for conversion. As far as details, the time stamp for test run recording was 07-18-2025, 11:20 am and the video/audio runs for 8 seconds. The actual defense recording time stamp is 07-18-2025, 11:35 am and the missing recording saved the folder creation at 07-18-2025, 1:39 pm. I'm wondering if there are any other ideas or workarounds that you may offer so that I can recover this file. Again, I desperately need this recording for my dissertation revisions and I'm not sure if Zoom just silently failed or overwrote my 2 hour recording. Please try and let me know how I can be of assistance.