I subscribed to upgrade in April.  Last night my zoom reverted to basic.  What do I do.  I tried to phone but needed an id.  I put in my id but their telephone system was recognising my 3 for a 2 so could not get put through.  I tried 3 times same thing.  I have sent a note to sales but they have not got back to me.  Help please - what can I do?

I was sent a form to sign up for a meeting but once I hit the register button, the page doesn't process to move onto the confirmation page. I tried different devices to sign up but nothing seems to work. My wifi isn't the situation. How do I register for a meeting if it doesn't allow me? 

How do I assume control of another person in my meeting's computer?

I have the latest version of Zoom -- the Google Extension version.  I had great trouble trying to download the desktop version of Zoom, so I installed to Google Extension version.

Thanks,

Paolo Barone

I am creating 100 breakout rooms,
I am having trouble seeing who is in the room or raising their hands on the popup from the 25th room when the Zoom Breakout Room popup is displayed.

Operating environment:
OS: Mac
Zoom version: 5.6.2

I can see who is in the room by clicking the ">" next to the room number,
Because of my work, I would like to be able to see who is in the room and who is raising their hands when I open the breakout room popup.

This is possible on a Windows PC, so I would like to be able to do this on a Mac.

I am using two monitors, one is on my MacBook and the other is extended. Zoom, Apple and Keynote are the latest versions. When I share my Keynote presentation to my monitor, which is identified as screen 2, Zoom gallery view on my MacBook, which is identified as screen 1 disappears. I am using Keynote in notes view, so I see the current slide, next slide and my notes, but the gallery, the people I am presenting to, disappear altogether. I would like to see who is raising their digital hands and who is in the room. Also, my Zoom controls on screen 2 become inoperable because cursor on screen 2 disappears too. If I move the the controls to screen 1 before I click play in Keynote I am ok. I still cannot see the gallery.  Any help is appreciated.

We've lost the ability to use gallery view while sharing an application. You can only see the floating thumbnail view. That means I can't see if someone other than the speaker is trying to get my attention. Plus, if someone's dog barks, the thumbnail changes.

Zoom acknowledges that this is the way it's supposed to work. Their suggested workaround is to share my entire screen. That's unacceptable for any of a number of reasons, but basically it means that I can't open any windows that I don't want the attendees to see: sensitive information, reference material, general screen clutter, more.

Am I the only one who thinks this is unacceptable?