I might have a possible solution for windows computer users. If you have an issue with your computer not detecting your camera, this could also be a solution for microphone issue to. Try this: Go to the app "Samsung Security" on your computer and give zoom permission for your camera or microphone. 

This problem occurred after a recent Zoom update. The camera selection box in the video section of the Zoom settings is empty and greyed out.

The ASUS Zenbook laptop is running windows 11 and the integrated camera works fine on other apps.

I've uninstalled / reinstalled the Zoom client and all the camera setting are on. The camera drivers are the latest level. I've followed the advice on various chat rooms, including resetting the camera, but nothing seems to work.

Help!?

In the Web portal, what's the best way to set up a recurring meeting that occurs every 14 days; i.e., every other Wednesday? For example, how can I schedule a recurring meeting for the second and fourth Wednesday of every month so that each occurrence uses the same meeting ID and settings.? Thank you for your consideration.

Hello,

Is there an API endpoint we can use to check how much cloud storage we have left in our team Zoom account?

I don't see anything here: https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/accountSettings

Context, we would like to use Make or Zapier to check in e.g. once a week to see if we're approaching our limit.

Thanks!

I saved an important recording on local drive, to share later.  However, I cannot convert it and every time I try I get the message "There is another recording conversion in progress, please convert recording later in meetings > recorded.  

Well it's been a week and I still can't convert. I cannot see on the app any other conversion. I have three other recorded meetings saved in the app, which look okay but I could delete if need be. 

I've restarted computer. Closed and re-opened Zoom. Updated it.  

My colleagues are getting impatient for the recording.  How can I resolve?

Thank you. 

 When I went to stop my recording, I was unable to use my computer, and I had to shut it down. When I went back on zoom, the message "Files from unknown sources. Converting the following files may put your device and personal data at risk" was there. I need that recording (not sure why there are 2, but maybe I stopped and started). Any thoughts about how to get them without potentially damaging my computer?

Hi.

When joining meetings with many people, there are sometimes tons of messages in the meeting chat to say Hello and other welcome messages. This leads to 2 thing:

* a count of new messages displayed on top of the chat button

* also a popup window showing the last message posted

I would like to avoid this popup window to appear. Why? I tend to loose focus on what's saying the presenter and read the message that appears.

I think showing the count of new/unread messages on the chat is enough to tell me I may have a look at the chat.