Lost recording
Help!
Ive just dowloaded the recording of my meeting and when it was asking where to save the recording to, I clicked on the title and the window closed. I cannot find the recording in my downloads on my lap
Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
Help!
Ive just dowloaded the recording of my meeting and when it was asking where to save the recording to, I clicked on the title and the window closed. I cannot find the recording in my downloads on my lap
Is there a way to have a sound when a call starts, so like have the system call you when the meeting begins, so as to not miss scheduled calls at the time of the call?
I have participated in a number of Zoom meetings and recently set up a professional Zoom account for a small special interest group I am working with. I had expected that setting up a meeting would have been easy and intuitive but was soon to learn otherwise as apparently many others have. I am a very experienced computer user with a professional IT background. Imo Zoom has a very poor unintuitively user interface by todays standards. I simply don't have the time or inclination to spend hours or days trying to figure out how to use a program like Zoom to run online meetings. I expect it to be obvious and to "just work" seamlessly.
But my real complaint is about the deplorable support system. From clicking the chat support button after not being able to figure out something, we have just gone around and around in endless circles for some weeks now,. Not once have I received a single response that directly addressed any of my concerns or problems which increasingly have just become the frustration of trying to quickly and effortlessly use Zoom for running simple straightforward online meetings. This is what this product is product is supposed to be able to do, isnt it or have I got that wrong too?.
It appears to me that the support system is driven by some sort of automated or semi-automated process that responds to any request or comment with a request for more information circuitously.
If this is someone's idea of a sick joke then it is pretty sick but I actually suspect the people behind this charade are serious. I find it difficult to believe that an organisation like Zoom can be so professionally incompetent but the proof is in the experience. I've talked to a few others who say they have experienced similar things. Yes they sat "Zoom is a convoluted mess that takes a lot of frustrating nonintuitive guessing to figure out how to use it. And the support- forget it. It is just a joke".
My problem is that I don't find having my time wasted by incompetent idiots all that famusing however.
Show less
Since the last update, my audio hasn't worked on my PC. My students can't hear me at all, but I can hear them. Occasionally my video doesn't work either. Will this be fixed soon? I had no issues before the update.
What's going on?
I have been using Silversneakers zoom classes for over a year. Suddenly I can’t get into the zoom sessions. Silversneakers support says the issue is not on their end and that it’s a Zoom issue. I have not been successful in finding help from Zoom. Their support is not helpful abd I can’t seem to get through to a real person either on the phone or in a chat box. Does anyone have any ideas on how I can get this problem fixed? I’m beyond frustrated and desperate for help! Thanks
Show less
I have purchased the business plan on one account and merged it to this account that hosts the zoom phone number. My recordings are no longer available. I do not have access to a live person for tech support Need to make sure all previous AI is now attached to the combined zoom account
Show less
Can some one explain to me why my old HP Stream 11 little laptop sat next to me is currently running Virtual Backgrounds and Blurring, with this spec: Processor family Intel® Celeron® processor Processor Intel® Celeron® N4020 (1.1 GHz base frequency, up to 2.8 GHz burst frequency, 4 MB L2 cache, 2 cores) 4 GB DDR4-2400 MHz RAM (onboard) Memory Note: Transfer rates up to 2400 MT/s. Internal Storage: 64 GB eMMC But my new Asus Vivobook Go 14 with this spec: MEMORY Processor: Intel® Core™ i3-N305 Processor 1.8 GHz (6MB Cache, up to 3.8 GHz, 8 cores, 8 Threads)Graphics: Intel® UHD Graphics*Intel Iris Xᵉ Graphics is only available in models with Intel® Core™ i5/i7/i9 processors and dual-channel memory.Memory: 8GB DDR4 on board - Max total system memory up to: 8GBStorage: 256G UFS 2.1 512GB M.2 NV Me™ PCIe® 3.0 SSD Now, all the tech guys keep saying it must be at least a gen 2 i5 is it? well isn't that a bit strange given that I'm currently on a 12 person meeting on my HP Stream 11 using a custom background?? When are Zoom going to stop messing about and lower the bar so that people can actually use their platform properly.
Show less
I use a laptop to have conference meeting through Zoom.
I find when I join a meeting with music playing, music will become quieter.
However, when I exit the meeting, music become louder.
Is it a normal behavior or anything abnormal on my laptop?
Hi,
After polls host shares results with participants. But participants only see the percentage displayed. is there a way so they can see the counts without sharing host's screen??
Please advise. Thanks.
I received a notification that I cancelled a meeting. The email address used to cancel the meeting is a work email and not the email I use to schedule meetings. I searched deleted meetings to make it active but there were none listed. How can a meeting be cancelled without my consent?
Show less

