Hello, I am almost postive something changed in the last year per support cost and its plans 

For years I had chat support with the pro plan ... then (and this is what I am trying to confirm) then say about four months ago (July 2023) I tried to chat support and they change plans saying pro no longer get to chat must submit ticket only unless want upgrade etc.
Then all the sudden today (Dec. 3 2023) I am now able to use chat support? Did they change it again?

1. There was a link to a page that explained what plans get what support a zoom rep gave (if anyone can find that link/page please post as I cant find it.

2. In same I am hoping to know if what i say above is correct or incorrect

* Wonders 😐 I dont know why the zoom plans page does NOT show in its comparison the support levels offered? In the plans/pricing/etc comparison  page it should have the level support you get ... like what level support is offered per each purchased plan but it does not.

Thank you in advanced

Can an interpreter provide service from an iPhone?  I have interpreted in many dozens of Zoom meetings *WITH* Zoom Interpretation support enabled.  I've also used workaround solutions to provide simultaneous interpretation *WITHOUT* said support.

My schedule requires that I occasionally provide services while away from my desk.  I know that as a PARTICIPANT, I am able to access interpretation (when available) from my iPhone.   I have never tried to do so as an INTERPRETER.   

I would test this myself, but have only a Pro account...   

If you KNOW the answer, kindly share.  If you wish to run an experiment to learn the answer empirically AND you have a business account or the webinar add on... let me know.  We'll find out and share the answer here. 

-Daniel

Note:  to Forum  (Zoom Community) organizers.  Language interpretation is a HUGE topic.  Is there dedicated "topic" ?  I didn't find one.  If "NO", I urge you to create one.   You're very likely to see activity grow at record rates. 

#ZoomInterpretation #language #interpreting #simultaneousinterpreting

I have a wonderful lavalier mic, RODE GoII Wireless. When using it in Zoom, I cannot adjust the input level manually -- also the "Automatically adjust microphone level" box is greyed out.

I contacted RODE , followed their troubleshooting steps, including removing Zoom from my Mac, then redownloading it. Their steps made no difference in my results.

Has anyone else encountered this problem? I have a friend with the same mic, also using a MacBook Pro, who is able to adjust his GoII Wireless mic using Zoom audio controls.

Hace unos dias que uso la ultima actualizacion Version 5.16.10 y ha cambiado para mal : 

Ya no reconoce la camara virtual (ni obs, ni IriumWebCam) en macOS 14.1.1
no hay opcion alguna como video (no tengo webcam usb, es una mac mini 2022) 
que pudo haber pasado? 

I'm trying to record Zoom meetings and get one of these codes each time (Error code 25821335 or error code 53346421), unable to record. I've found when I try to save recording to a specific file (I NEED to save it to this file) I get these error messages. But when I save recording to "Downloads" I have no problem starting a recording. My account is up to date on updates.

Anyone know where to go from here? Thank you!

My laptop computer has tried to download Outlook plugin 5.17.0.978.0 unsuccessfully. 

How do I get my computer to remove the attempt or to install it successfully?

I did get their "How to access the meeting schedule email template. it did direct me to start with signing with Zoom web portal, which I did. Than to find the navigation menu and click Advanced than Branding. I didn't see any navigation menu to click Advanced. 

Can anybody help me with this unsuccessful attempt?

The computer equipment I am currently using is: MACBOOK AIR has an external conference camera with a lens of epos s6

When using FaceTime, the s6 conference camera can become the default lens, but as long as the zoom meeting is used

It can't become a default camera. You have to unplug the default camera of s6 and reconnect it to connect smoothly.

I hope that partners with similar experience can provide assistance.

At present, there are tried solutions as:

Reinstall zoom and update to the latest

Video lens epos s6 has also been updated to the latest version.

Hello, I have been googling and searching this and no one has an answer. I have an NEXIGO camera. Auto frame is off for the camera settings itself. This does not happen in OBS, camera, skype, or anything else. ONLY in Zoom. I want to know how to turn off auto frame. It happens on every device. I'm sick of Zoom mods saying it's the camera when It's obviously in Zoom. I'm not sure how to turn this off. I have acting classes and keep getting yelled at for it moving. Please tell me how to turn it off.