When one of us tries to log on, it logs the other one out. We initially thought it was because we were logged in to the same profile, but one of us logs out entirely or logs into a personal account and it still “kicks the other one off” the meeting. Any suggestions?

I used to be able to have my active zoom video overlap the webpages I was on. Now my video opens in a completely new desktop screen. I haven't changed any setting to make this happen but I would like to option for the view I previously had. This allows me to type during meetings while being able to see the participants I am speaking to. Can anyone help?

Zoom v. 5.16.10

I cannot get any sound through my earbuds. They pair with the device and everything else works fine (YouTube, Messenger etc.). I have uninstalled and re-installed. No avail.

I have enabled all permissions (Mic, Camera, Phone) for hte Zoom app. There just isn't anywhere to select the earbuds as the audio device. 

Sound comes out of the device speaker (not earbuds) and no-one can hear me speak, so the device Mic function is also being disabled. When I disconnect from the Wireless Earbuds, my Mic is enabled again, and people can hear me.

Tried Zoom App, and Silk Browser, and still no sound. 

Hugely frustrating. Bought the tablet for meetings, using the earbuds. My android phone works fine with them on Zoom. 

Help is much appreciated.

Thank you

G

Hi, I am setting up a meeting with breakoutsessions for a client and ask for the session they want to join in in the registration questions. (I created 2 new questions asking for a workshop they want to join, with options selectable for the workshops/breakouts that are available)

Is there a way to refer to the selection they make in the confirmation email? 

f.e. You selected [Workshop 1] and [Workshop 4] as your Workshops

I am at present running a series of teaching sessions on Zoom.  One of my students cannot connect because, as she writes, she is receiving the message "meeting not available from Canada".  I am based in Spain, have a paid Zoom account and am using Zoom app version 5.16.10 on an Apple Mac.  I have never encountered this problem before.  Has anyone got any information about problems in Canada?

I HAVE BEEN USING ZOOM FOR 2 YEARS AND SUCCESFULLY TEACHING CLASSES ONLINE.    RECENTLY I HAVE GOTTEN A MESSAGE AS I AM TEACHING SAYING SOMETHING LIKE THERE IS AN ISSUE WITH MY AUDIO AND THEN IT SIMPLY KICKS MY MIXER OFF OF ZOOM AND ALSO TAKES THE SETTING FOR MY MIXER OFF OF MY COMPUTER SO THAT THE ONLY WAY TO RESET THIS IS TO LEAVE THE ROOM AND START OVER.    THIS IS ABSOLUTELY. UNACCEPTABLE.    HAS ANYONE ELSE HAD THIS PROBLEM?    I CAN'T TALK WITH A HUMAN BEING ABOUT THIS.    IS THERE A WAY TO PAY FOR SOME TECHNICAL SUPPORT ON ZOOM?

You appear to no longer be able to attach polls/quizzes to a meeting ahead of time?  Only launch while the meeting is open?  I don't know if this was done to eliminate the "cap" of 10 polls from your library being able to be attached to your meeting - which the limit made no sense.

I have 39 polls covering content for 5 different types of programs.  Since you cannot reorder polls except by modified date, I'd need to scroll through every poll in my library while managing the meeting to find the next one to launch.

What is the point of the check box next to a Survey (poll) question? It does not allow you to do anything you cannot get to with the ...

Are my polls in my meeting templates "safe" since they were not added to my Library?

Polls needed some upgrading  but this does not seem to be the answer.