Hi,

I recently purchased a new MacBook Air and have been having problems with launching ZOOM since.  I have no problem access meetings via my browser (although weirdly anytime I share my screen I get muted and can't unmute myself) but my main issue is when I try to launch the ZOOM app (which I have had no issues with before) I get a pop up box that says "Unable to check for updates.  Please check your internet connection and try again. (Install)).

My internet connection is fine.  When I click install nothing happens.

I have uninstalled and reinstalled the ZOOM app but the same thing happens.  I am not having issues with any of my other apps.  

Can anybody help please?

Hello! Can you help me with problem: when i start a meeting my conference reboots suddenly, maybe several times. Then i found error codes in the log file.

Log file:

task 1-5.0.24c292.0512: c:\users\documents\zoom\2023-11-29 11.02.50 \
11/29/2023 11:44:26:810 : [A223]:25428327,1779200,2425946
11/29/2023 11:44:26:811 : [1S284]:-105470,99,2460255,2460265
11/29/2023 11:44:26:813 : [1S284]:-105470,99,2461255,2461265
11/29/2023 11:44:26:814 : [1S284]:-105470,99,2462255,2462265
11/29/2023 11:44:26:816 : [1S284]:-105470,99,2463255,2463265
11/29/2023 11:44:26:817 : [1S284]:-105470,99,2464255,2464265
11/29/2023 11:44:26:819 : [1S284]:-105470,99,2465255,2465265
11/29/2023 11:44:26:821 : [1S284]:-105470,99,2466255,2466265
11/29/2023 11:44:26:823 : [1S284]:-105470,99,2467255,2467265
11/29/2023 11:44:26:824 : [1S284]:-105470,99,2468255,2468265
11/29/2023 11:44:26:825 : [1S284]:-105470,99,2469255,2469265
11/29/2023 11:44:33:463 : [A223]:25428327,2687360,3777479

Hello, I am trying to find out a way to record the meeting when I use a breakout room.

For instance, I want to record both

1. a conversation among all participants

2. sets of conversation between participants when they are distributed to different breakout rooms.

How can I do this?

Also, am I required to be in the zoom meeting room if I want to record the meeting? Or is there a way that I can set the room in a way that meetings will be recorded automatically?
Please let me know.

Thank you!

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