Hi, 

I have updated the webinar banner image, but while sharing the webinar link on social media the old image is displayed instead of the updated image. I have re-upload the banner multiple times, but still, the link is reflecting the banner which was uploaded the very first time.

Please suggest a way out.

Now when I try to schedule a meeting it supposes I want one on the spot. And when – after five times – I finally get it to set a meeting on the correct date, it won't let me determine end time. I'm astounded that Zoom would change an interface that was perfectly fine to something that is now extremely problematic. It shows a complete lack of regard and respect for their customer base. I want to revert back to when it was working without issue. 

Hi 
When using the Zoom app on laptop I get flickers on my video (see attached). I don't get them when using Zoom browser (but when using Zoom browser I can't seem to get my audio functioning, along with a few other functions) . Any advice to make these flickers disappear?
I have good wifi and tested in different locations. I have used different webcams. I have uninstalled and reinstalled. updated drivers, checked MhZ, checked video settings (all suggestions from this forum)
I have a really important training session to deliver this week and would be so grateful for any advice! 
thanks

Hello,

Been a Zoom user for years & I never take the time to ask these two questions:

1). In a regular Zoom meeting,  e.g. if someone types in the name of a book, I am unable to copy & paste  elsewhere. (I read some earlier comments about this & I am upgraded & not in Webinar mode).

2).  The backgrounds that I have saved in my account so not seem to match when I enter Zoom from different invitation links.  They stay consistent in my account if I generate a meeting but when I join someone else's the few backgrounds I have saved are not always available & I don't know why.  I'd like to have access to all the saved images to alternate as needed.

Thanks

LadyoftheLatte

Hi, I use Zoom for our nonprofit for senior citizens and we often have meeting with over 50 attendees. My demographic has an average age of about 72 so requiring registration is out of the question, we will lose participants. After each meeting I download the attendance list and spend a long time trying to parse the user names into first name, last name, and location. We do ask everyone to rename themselves and as hosts, we help them to make sure first, last, and location are listed. Even so.... the .csv file is a mess of jumbled up names that they have used for the meeting and their account names. It takes hours to manually transfer the information to columns. Since the information that downloads is not consistent, trying to ask Excel to separate the data using spaces or punctuation also makes a mess of things. Any ideas how how to better collect meeting attendance?

Examples of what shows up on the csv download:

Peter Green - City (peter)
Merle Doe# City (Merle Doe)
Charlotte Doe# City
George Doe# City City (George)
David Do# City(David Doe)
Steve Doe# City (Steve Doe)
margaret
Dorothy Doe City
Sue Doe she/her
Mary Ann Doe#City (Mary Ann Doe)

Some kind of "join meeting form" where the participant answers the questions as they join like "What is your first and last name?" What is your location?" - would solve it!