Hi all,

I’ve been having issues with microphone connection on zoom and wonder if anyone else experienced that and how they fixed it. 

When I connect to a meeting zoom connects to my microphone automatically, when I unmute myself the microphone sometimes works and sometimes doesn’t. What also happens is my microphone might be working no problem in the main room and then once moved to a break out room it stops working, and I might need to switch between microphones to be heard again. So going from ‘same as system’ to ‘microphone array’ and then between those again to make it work again. 

I’ve updated the app multiple times, tried uninstalling and reinstalling, tried logging in through the app and web and it’s still seems to be happening. However, the issue doesn’t happen on any other apps like teams or other video call platforms. 

Any help would be great, thanks. 

Hello

I use a lot the live survey/quiz function. 

Since some time, the survey access button is hiding in the plus menu when sharing the screen, which double the access time (2 more clicks to go there). It could depend on my screen size (13 inches, macbookpro)

Is there any way to fix this button in a visible way? I have those useless "synthesis" and "AI companion" in the middle of everything, although I don't use them, but not very useful live survey button.

There minimal configuration chooses in the user account, but nothing to solve this.

Any idea?

Thanks.

My zoom camera is no longer "on" when I join a meeting. I've checked the settings and the box "turn off camera when joining a meeting" is NOT checked. Can anyone tell me how to get my camera to automatically turn on when joining a meeting?

hello,

In November I had some meetings as a host.

Now I want to see how many hours it took and tried to check "Meeting > Past Meeting" with the certain period, only to find the display says "there was no meeting".

How can I know the duration of the past meeting?

thank you,

When I play game and use zoom meeting simultaneously, My zoom will occur no responding or show error message "zoom quit unexpectedly", 

My computer is Windows, not a mac. My drivers are all updated.
Anyone know what the issue may be?

zoom version: 5.16.10 

OS : Win11 SV3 22631.2428

I have searched for all possible ways to get a solution from google and youtube! Tried multiple steps, like enabling virtual background from web portal, tried uninstalling and installing! 

The App version is 5.10.1 (5163), also my device is android 9, 8 cores, vivo brand, 8GB RAM, etc and I hope satisfy minimum requirements! 

Please help me out what can be done?

@Nafi 

Hi there, 

I have the Zoom Pro licence. I am the one using the licence, but have added an admin with a basic account. Even though I have granted the role of admin, he cannot see any cloud recordings.
How and where can I change that?

I have been searching for answer for about an hour now and am still clueless

Best regards

Timo