In my old company, I had the ability to sign in as a Live Assistant on any meeting across the organization. Can someone help me understand what specific licensing model that feature is available under? I've tried calling over the phone, and working through the ChatBot, and I can't seem to find anyone who knows what this is.

Thank you for the help!

New Mac Studio M2 Ultra with Sonoma.   Installed Zoom for Apple silicon with a successful installation.  When launched Zoom presents its login page then freezes with the spinning ball.   The only way to exit is to force quit Zoom.  So after a successful install the application fails on launch.  Any ideas?

After enabling the "personalized audio isolation" under Audio settings, when does it start to work? I think after the "Audio Signature" was created it should start to work. But based on https://explore.zoom.us/en/privacy/

• If you elect to turn on personalized audio isolation, software on your device will capture and analyze a clip of your audio from meetings you join to create an Audio Signature used to differentiate your voice from, and suppress background noise in, meetings you join. Zoom does not receive or retain the clip or Audio Signature, which stays on your device and is only used for noise suppression in meetings you join. You may delete the Audio Signature from your device through your Zoom app settings.

where is the "Audio Signature" in Zoom app settings? I could not find it. If you know anything about this, please let me know. Thanks a lot.

We recently cancelled our Zoom service, but still have Zoom meetings with other companies. When we cancelled our Zoom service my macOS Zoom app stopped working. I found the Command-Option-Shift-D feature for network diagnostics, and when I run those I see several errors about DNS lookups that are still trying to use our custom URL.

I've searched and searched on my Mac, and I've un-installed and re-installed Zoom several times all without success, every time I install the Zoom app it tries to use our custom URL.  I've even downloaded a new Zoom installer on my personal laptop and installed Zoom there and everything works great; I then copied that installer to my work laptop and used it to install Zoom and it still tries to use our old, and not working custom URL.

Does anybody know where Zoom hides that custom URL on Macs? So I can go delete that file and get the Zoom app working again?

Thanks all!

The capacity limits for breakout rooms listed here:

Managing breakout rooms – Zoom Support

are about as clear as mud.

What is that chart trying to say?  If I have 500 participants in a meeting (assuming large meeting 500 is active on the account), can those 500 only be broken in to 20 breakout rooms?  Or is it saying 500 participants per breakout room?

It is really not very clear.  The language on that page needs to be made more clear.

The way I read "Maximum number of participants who can be assigned to breakout rooms" is that of the participants in a meeting (even with large meeting add-on) only a max number can be assigned to a certain number of breakout rooms.  By the way it's written, I would take that to mean if I had a meeting with 900 attendees, I could break 500 of them in to 20 breakout rooms.  If that is not actually the case then the information needs to be re-written to more clearly reflect what the intention is.

In-meeting, the Breakout Tools provide zero feedback on if capacities are being hit, it simply doesn't work with zero information as to what is going on.  We had a meeting the other day with just slightly over 200 participants (205 ish), with large meeting capacity set at 500, and when we tried to break in to 32 random groups for five minutes of discussion literally nothing happened when "open rooms" was hit.  No message saying we were not able to push 200+ to that many rooms, nothing.  Very frustrating.

I see no reason why we would have hit any capacities, but am otherwise at a loss at why the function simply ceased to operate.