I am running Zoom on Windows 10 and latest Firefox.

I tried to install the latest version of Zoom Workplace and at the end of the process it gave me some error that it could not access MS Edge and to check my Internet connection.

I do not have MS Edge. Does this mean that without it I cannot install Zoom?

I have Zoom Pro and a license for Large Meetings. I have read through all of the supporting documentation provided for bulk uploading registrants to a meeting via CSV and am unable to make the following work.

The meeting is a single occurrence, and has an auto-generated ID.

Registration for the meeting requires the default fields: First Name, Last Name, and Email Address, plus two custom fields: Organization, and Job Title. I have created a CSV file without headers in the format: Email Address, First Name, Last Name [from Zoom template], Organization, Job Title.

When I upload a test file, the Organization and Job Title are not imported. I have checked the formatting (no special characters), tried to upload the Zoom upload template with text in columns D & E, CSV file is saved as CSV (Comma delimited) (*.csv), and I am using Google Chrome. All drivers and software versions are up-to-date. We have a list of 100+ attendees to bulk register. 

Any support would be much appreciated. Thank you.

Any

I am trying to customize my meeting link with my company name. The knowledge center provides these instructions below but my issue is that under Step 3, there is no "Customize" option showing in my profile/meeting. I have a Pro account and I updated my version earlier this week. Is there another reason this option is missing?  

To create your personal Zoom link for a meeting:

1. Sign in to the Zoom web portal.
   
2. In the navigation menu, click Profile.
   
3. Under Meeting, to the right of Personal Link, click Customize.
4. Enter the ID or personal link desired.
5. Click Save Changes.
   
   

I use zoom desktop client (version 6.0.2)  on my Manjaro linux (my desktop environment is KDE Plasma 6.0.4 under Wayland) machine for work and lack of hardware acceleration is simply appalling. I have Dell XPS 9520 laptop with Intel Xe Graphics GPU, and without dedicated GPU. I have hardware acceleration set up, because Firefox is using it just fine. Moreover I don't even have option to enable it in "advanced video setting". I tried to set enablegpucomputeutilization=true in ~/.config/zoomus.conf only to have it returned back to false after zoom startup. Please, fix this ASAP, as using zoom without hardware acceleration is horrible experience.

Hi,

Could someone please advise how to update my Zoom version? I've tried all the instructions I could find online, unsuccessfully. 

Yes, I've signed up to my desktop app, but no, there is no "Check latest update button". No, I cannot go to my IT team for help (as per the instructions of Zoom online support) because such thing doesn't exist. I am my own admin and team, solo, there's nobody else.

Yes, I have tried to update Zoom manually, following the steps suggested. But I'm just being re-directed to my desktop app, i.e. square one. I'm spinning in a circle.

I used to be able to update it easily, but now after Zoom has forced me to Zoom Workplace, it's become very complicated. 

Can you please help?
Thanks very much.