Hello, 

I just had a meeting with another person and "3rd person" was fathom note taker.  The video was recorded with very low resolution.  I don't see where to turn on HD recording in my settings.  I have the business plan.  Can you someone point me in the right direction? 

Thanks

Hello,

Does somebody know which would be the best set of specifications to consider for a 12th or 13th gen Intel processor for a laptop that must be able to host and stream Zoom meeting for 10-30 people without lag and with high framerate (given reliable and low latency consistent internet connection)

For example, would more performance cores be better or efficiency ones ?

Would you say that the internal GPU plays a significant role? 

Does somebody know deeply the requirements for audio-video streaming in such a way that i can choose the better CPU for my necessity?

The idea is that i want to save money as much as i can, i know that i could just throw 1500 bucks or more at a laptop and be safe, but I'd like to spend less, as higher end laptop also have other things i do not need

One road i tried to follow, but i need help to go further down the line, is to look at the hardware specification for Mini PCs certified to work with Zoom, for example i found this mini PC, that mounts either a Core i7-12700T or a Core i5-12500T (https://support.hp.com/us-en/document/ish_5869340-5869384-16)

I understand those are Desktop CPUs and that those PCs will run a specific windows install optimized for a special version of Zoom... but how special is that ACTUALLY? 

Couldn't there be a laptop CPU that performs closely?

Are you aware of it?

P.S
I tried to look at Zooms tech requirements but they seem to be tailored towards people that speak to each other and don't care to be seen by everybody at the highest quality possible. so the specs in that case are very low and thus not true.
As soon as you need to be a little more professional look they throw at you mini PCs with desktop CPUs, or 1800 dollars laptops.

But i'm sure that with the correct knowledge you can find the right CPU.

Thank you!

My camera is on top of my screen.
My video is just below that on the screen.
My guest's video is below mine.
Both videos are wide screen due to webcam doing HD, so can't put them side by side....
Problem is, I look at my guest video when I talk which makes me look like I'm looking down at the ground to my guest and not 'at them'.
If the guest video was above mine and thus nearer the camera, then it would look like I'm looking at them.
How do I get their video above mine (or mine below theirs)?

Hi,

How do I disable this pop up when someone raises their hand? The participants who've raised their hands get moved to the top of the gallery as it is. This pop up seems unhelpful and besides that the host has to keep closing the pop up each time someone raises their hand.

In the participants panel we get two more notifications for a raised hand:

Please disable the pop up message. Thank you!

Every once in awhile when we have an issue where if you touch the zoom app JW library will get removed from second screen and replaced with Zoom.  Of course you see all of the friends on Zoom on the monitors in the hall.   You have to go back and click on the task bar second screen for JW library to show the daily text again on the monitors.  If you close zoom and JW library and reopen it will resolve itself.  Does anyone have a fix? Thanks.  

Using Desktop app to create a meeting which then it pops into Outlook. Outlook the email that I have Zoom registered with and is also the default one in Outlook is greyed out and wants to use secondary email. 

My default email that Zoom is registered with is also the default email that is the default on inside Outlook. 

I had a 3rd email acct in Outlook and before deleting that it was also an option, so both of the accts that were not primary in Outlook were fine to send meeting invitations but not the one that is the primary for Zoom and Outlook. 

If I generate a Meeting from within Outlook via the add-in - it picks the correct email. 

Generating meeting from the online site also picks the correct email for invitations.

I tried reinstalling Zoom. No dice.

Hi there,

I often have private meetings with clients back-to-back, but I use my personal meeting room for all of them so that my clients only have to keep track of one meeting link. I have been starting to enjoy zoom meeting summaries but I would like to be able to generate separate meeting summaries for the separate conversations I have with each person (even though this occurs within a single zoom "meeting"). Does anyone know how to do this?

Here is the scenario:

• I meet with Client-A from 9-10am.
• Client-B is scheduled to meet with me at 10am, but joins the waiting room at 9:55am just before I wrap up with Client-A.
• I do finish up with Client-A at 9:59am and they leave the meeting.
• I admit Client-B into the meeting and we meet from 10-11am.
• At 11am I formally "End" the meeting.

 Here is the issue and some relevant facts:

• I only get 1 meeting summary
• It presents both conversations as if it were a single conversation even though the participants were never in the meeting at the same time.

Ideal Outcome (if anyone knows how):

• I want to be able to get two separate meeting summaries, one for each conversation I have had. 

Other Things I've tried and some of the settings I use:

• I don't want to formally end the meeting while someone is in the waiting room because I think they will need to re-join the room (in my tests they will get kicked out altogether—which seems odd, since they are able to enter the meeting room before I start the meeting).
• Stopping and then starting the meeting summary doesn't create a second summary, it just ignores the intervening period.
• Other Facts:
  • The meeting summary is sent only to me, and I do not share it with clients.
  • The meetings summary starts automatically when I start a meeting.

Thanks for any help!!

Spencer Healey