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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! Audio output not working (in test or test meeting)

Help! I have tried everything: - uninstall and reinstall - audio test (correct - only - speakers and volume up to 100%) - Clearing cache - checking permissions - adjusting computer audio settings (various...remind me) This is only happening on my new... Show more

Help! 

 

I have tried everything: 

- uninstall and reinstall

- audio test (correct  - only - speakers and volume up to 100%)

- Clearing cache

- checking permissions

- adjusting computer audio settings (various...remind me)

 

This is only happening on my new laptop. When I sign into my old one it works fine. 

 

What the issue it: 

When I test speakers, you basically can't hear anything. When I put my head really close to the computer, I can hear the very very faint ring tone. Computer audio is on. Sometimes it makes a brief sound or crack before going quiet. The microphone test works perfectly. 

 

Any ideas?

The new computer is a ASUS Zenbook pro.


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Resolved! My Speakers will not work on Zoom

The speaker on my laptop works perfectly. Spotify, youtube etc all sound works. However the last two days I can not hear anything on Zoom Meetings. My mic and all work, just not the speaker. Has anyone had this issue before? How did you fix it? Reall... Show more

The speaker on my laptop works perfectly. Spotify, youtube etc all sound works. However the last two days I can not hear anything on Zoom Meetings. My mic and all work, just not the speaker.

 

Has anyone had this issue before? How did you fix it? Really desperate for a solution.


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Increased large meeting capacity not being applied to existing meeting

I had purchased the large meeting license for 1,000 previously and this morning increased it to 3,000 and assigned it to myself (only one user on the account), but it's not being applied to my existing meeting. The meeting registration is still close... Show more

I had purchased the large meeting license for 1,000 previously and this morning increased it to 3,000 and assigned it to myself (only one user on the account), but it's not being applied to my existing meeting. The meeting registration is still closed and the meeting still says it has a limit of 1,000. Can anyone help me to apply the increased capacity to a pre-existing meeting? Thanks!


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Resolved! Blue background won't go away! I can't use MMHMM

I consider myself experienced with Zoom ... I use it DAILY and usually use MMHMM camera with it... well now I can't get rid of this virtual background to save my life. I have recorded a video showing that there is NO virtual background selected.. I r... Show more

I consider myself experienced with Zoom ... I use it DAILY and usually use MMHMM camera with it... well now I can't get rid of this virtual background to save my life. I have recorded a video showing that there is NO virtual background selected.. I really really need help because I am struggling teaching with it because I can no longer use mmhmm... help! Thank you! https://www.loom.com/share/b0da8eadc0e34a1fad511f829a727ba3


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Resolved! Can't change Zoom background back to "none."

I set my zoom background to a solid color (purple) and now I cannot change it back to "none." I can't even find the way I set it to purple in the first place. I only have the option to choose an image, none or blurred. When I choose an image it does ... Show more

I set my zoom background to a solid color (purple) and now I cannot change it back to "none." I can't even find the way I set it to purple in the first place. I only have the option to choose an image, none or blurred. When I choose an image it does update my background but if I go back to "none" it goes back to the purple. I've updated and restarted, deleted the app and re-downloaded.

 

Any suggestions would be so appreciated.


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can no longer schedule a new zoom meeting on iCal; iCal no longer supported???!!!

Suddenly I can no longer schedule a meeting I create in iCal. When I researched this via the online support, I followed the directions to go to my profile and under Others, Calendars & Contact Integration. It says "We support the following services: ... Show more

Suddenly I can no longer schedule a meeting I create in iCal.  

When I researched this via the online support, I followed the directions to go to my profile and under Others, Calendars & Contact Integration.  It says "We support the following services: Google Calendar, Microsoft Exchange, and Microsoft Office 365".

Has iCal support gone away?  I don't want to have to recreate my entire calendar in google calendar.  My whole biz is online meetings and this is a problem.  If it hasn't gone away, how can I generate an appointment that puts the link to the meeting I've created?


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Resolved! settings

windows 7 to windows 10 , can uou help me please 

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I am looking for video recording for the meeting that was hosted by someone else

Hello Zoom Community, I am not a paid customer. Apparently, I can not get technical support if I am not a paid customer. However, I need video recording and transcript for the meeting that was hosted by someone else (I was participant and not an orga... Show more

Hello Zoom Community,

 

I am not a paid customer. Apparently, I can not get technical support if I am not a paid customer. However, I need video recording and transcript for the meeting that was hosted by someone else (I was participant and not an organizer). What are my options to get in touch with Tech Support for this request?

 

Appreciate your help in advance.


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How to remove thumbnail of speaker when recording?

How can I remove the speaker thumbnail when recording, so that only the shared screen is recorded, and no thumbnail/speaker is shown? In Settings > Recording, I have disabled "Record active speaker with shared screen", "Record gallery view with share... Show more

How can I remove the speaker thumbnail when recording, so that only the shared screen is recorded, and no thumbnail/speaker is shown?

 

In Settings > Recording, I have disabled "Record active speaker with shared screen", "Record gallery view with shared screen" and "Record active speaker, gallery view and shared screen separately". I have also disabled "Display participants' names in the recording" and "Record thumbnails when sharing".

 

Finally, in the meeting itself, under Settings > Recording, I have disabled "Display participants' names in the recording".

 

Despite all this, I'm still getting a small black box for the active speaker in the top right which shows up in the recording, when I only want to see the slide presentation. Previously, I was able to get rid of this box by changing just the meeting setting to remove "Display participants' names in the recording" but now I cannot find any way to get rid of it.

 

I restarted the desktop version of the application after changing the configuration, but this did not help.


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Resolved! Camera & Microphone access on iMac running Sequoia 15.5

Hi everyone, I have recently changed from a Windows PC to an iMac running Sequoia 15.5 and can't not get the camera or microphone to work with Zoom on the iMac. I have troubleshooting sessions with Apple who are saying its a Zoom App issue and with Z... Show more

Hi everyone, I have recently changed from a Windows PC to an iMac running Sequoia 15.5 and can't not get the camera or microphone to work with Zoom on the iMac.  I have troubleshooting sessions with Apple who are saying its a Zoom App issue and with Zoom who say this was a known issue with Apple Sequoia 15.0 / 15.1 but was to be resolved in Sequoia 15.2, which I am beyond.  There are no firewall or security restrictions in place on my iMac.  Can anyone confirm if this is still an ongoing issue with Sequoia despite it meant to have been fixed or suggest anything that you have done to get this working if you faced similar issues with Sequoia. Many Thanks for any help


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