Resolved! Screen capture modes
Is there a video that explains the 4 different Screen Capture Modes? Thanks for your help. PeterD
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Is there a video that explains the 4 different Screen Capture Modes? Thanks for your help. PeterD
I have a Samsung Galaxy Tablet S6 Lite and Zoom version 5.16.10. My screen sharing was working perfectly last week, but when I shared my screen yesterday, it looked normal from my end, but my meeting partner said they only saw a black screen. This has continued. I assume there was an update which messed it up. I tried following the guidelines here, but I'm using a tablet, not a desktop. I don't see an option on my tablet for pulling up a control panel at all; I can't find nvidia or an app that seems to do what they want on my tablet; I can't see options in my tablet's settings to input the graphic that the link recommends. Any help is appreciated. Thank you!
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My video freezes when I try to make a virtual background change in a meeting in ZOOM.
When I select NONE my video comes back. I am using Ubuntu 20.04 OS. I have friends using ubuntu but don't have that problem.
When I was using windows I hadn't that problem.
To fix the problem: 1. I joined a meeting from my mobile phone. I was able to change the virtual background from my mobile phone.. 2. I checked the Settings>meetings section in the Zoom administrator settings. "virtual background" button was on. 3. Zoom app is up to date.
4. I watched a lot of videos on youtube and applied but the result was same.
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Keynote and PowerPoint have a new live video feature where you can place a window with a live image of the presenter on the slides. So, when screen sharing a presentation in Zoom, the audience can see the presenter incorporated into the slide. The problem is, Zoom still shows the thumbnail of the presenter off to the side for all participants, duplicating the presenter's video. Is there a way to hide the Self View of just the presenter for everyone? - Not just "hide" Self View because it only hides my image from myself. It's still viewable for everyone else - Not just "turn off camera" option because PowerPoint and Keynote still need the camera to show my live video during the presentation - Not just turn off participants' cameras because I want to continue seeing the other participants Can I hide my Self View from everyone else while I'm sharing my screen?
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Hi Zoom Community, Wondering if anyone else is running into this glitch. Today (06.09.25), I noticed that my chat options changed unexpectedly during a Zoom session. Behind the scenes, all of my meeting settings allow participants to chat publicly and privately (host only, everyone, and individual participants). However, as soon as someone else joined my meeting, the private chat options disappeared. The only option available was to chat with everyone. I double-checked my Zoom settings—everything is enabled to allow full chat functionality. To troubleshoot, I set up a test session and had someone join. As soon as they entered the room, the same thing happened: chat instantly defaulted to “Everyone” only, and all private chat options were removed. Private messaging is a key part of how I facilitate training sessions, so this is a major disruption. Is anyone else experiencing this issue? Would love to know if there’s a fix or if this is a known bug. Thanks in advance,
Lenore
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Was previously able to use Zoom for meetings with few problems; last use was in December 2023. Recently however we cannot watch a webinar or participate in a meeting, because the audio frequently drops out and Zoom occasionally displays the message "Your internet connection is unstable." I disabled the connections on all devices but the one in use - no effect. I switched from a Wi-Fi to an Ethernet connection - no effect. Speed tests showed we are getting around 28 Mbps. I contacted our ISP and they set up a Zoom meeting so their technician could check all the connectivity parameters and watch what was happening while we talked (and I continued to experience the audio dropouts). Everything checked out and nothing showed up that could cause this problem. They are continuing to look into it but meanwhile I want to hear from Zoom about what could be causing this issue, which I see others have had in past years, but no clear solution has been presented.
The connectivity we have allows unlimited streaming and we have had no difficulty with movies, audio, etc. except with Zoom. During the Zoom meeting with the ISP we were using less than 1 Mbps, so it is clearly not a capacity problem. They have the ability to monitor our bandwidth and it was showing a very consistent, very stable connection at 25-28 Mbps. So why are audio packets getting lost?
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Hello everyone English is not my native language but I will try to explain. I use to record videos where I am the only person talking, sometimes sharing screen, sometimes only taliking without sharing screen or document. I tried today to record a video like that and when the recording finished, and I open de the MP4 file in my local drive to check it, video is not including audio¡¡¡ I tried several times with sharing screen and without sharing screen and all of them is the same, no audio only video. I uninstalled software and installed again, and tried as well several times only talking and others sharing screen and it is the same. I don't know what to do, hopefully somebody can help me to fix it. Thanks in advance
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Is anyone else seeing issue with meeting call time stamps showing in the chat history incorrectly. Example - 12 am incoming or outgoing audio call to a chat user when the call actually happened at 1:30 pm - The other chat messages the time stamps are correct this is only happening on the audio and Video calls to chat users. Thank you
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After creating a zoom survey, I created a test response to ensure it was working properly. Now I cannot find a way to delete that individual test response from the survey results without downloading the data and deleting it manually. Ideally, I would like to find a way to delete the individual survey response within the zoom platform so when I download the data I know I am downloading real responses only, and the visualization within Zoom is accurate. Any ideas?
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