Hi,

I am using Zoom on a M1 Pro Macbook. As a camera I have a Sony A6400 connected to an Elgato 4KX Capture Card. Everything worked fine, until the last zoom update.

Since then the camera is squished in zoom and in zoom only. The proportions are totally off and therefore my video pretty much useless in Zoom.

Any advice on how to fix this?

Best regards,

Ben

Hi Zoom Community,
I’m currently working on a healthcare service platform that supports virtual medical consultations. We’ve integrated the Zoom API to generate unique meeting links for each scheduled appointment.

However, we’ve encountered issues where:

• Some patients do not receive the Zoom meeting link in their confirmation emails.

• This is mostly happening for appointments booked via our custom system (built on WordPress).

• We’ve tested it on desktop and Android mobile browsers.

• Zoom version in use is 6.0.1.

We’ve followed Zoom API documentation closely, and it’s working intermittently. Has anyone else run into similar problems with appointment integrations?

If anyone wants to see the workflow we’re testing this on, here’s the link:
https://ebillingworks.com

Would love to hear any suggestions or fixes. Thanks in advance!

I have a platform that integrates with a Zoom Business account, and I need help configuring a specific meeting flow.

Here’s what I’m trying to achieve:

I want to automatically create Zoom meeting links when two users book a session on my platform.

These meetings should allow both users to join and interact via the generated link without requiring the admin/host to start or join the meeting.

The meeting is scheduled for a future time, and the link is stored in our database so both users can access it when the session begins.

After the meeting, I want to generate AI-based meeting notes and store them or provide them as a downloadable file on my platform.

Currently, the meetings we create require the host to join first before others can enter. I’d like to avoid that and allow the meeting to start as long as both users join — without host intervention.

Could you please advise:

1. What settings need to be configured in the Zoom Business account to allow meetings to start without the host?

2. Any API options or meeting creation parameters that support this use case?

I recently upgrade to a Zoom license in order to be able to use the remote control option for users at my job. However, when a user shares their screen, I don't see that option. I have looked at all the settings and turned on what, I think, is necessary and what another licensed user has, and can use the remote control option, but it still doesn't appear. What setting or option am I missing?

Zoom Workspace started to have performance issues on my Mac Book Pro 2018, Intel. Before it worked great for years. Recently, 5 min into the call it begins to degrade audio and video, audio begins to stutter and I have to switch to iPad. This is not a network issue, my iPad and iPhone work great on the same wifi. I tried updating and restarting Mac. Any suggestions?
 
The specs are:
2.6 GHz 6-Core Intel Core i7
16 GB 2400 MHz DDR4
Radeon Pro 560X 4 GB
Intel UHD Graphics 630 1536 MB
MacOS: 15.5 (24F74)

I'm the owner of our enterprise account. We use zoom to conduct court hearings. Each of our hearing examiners schedules one meeting daily, with the waiting room enabled. Multiple hearings are conducted during each daily meeting. All participants (attorneys, defendants, agents, etc) are required to join at the start of the daily meeting and remain in the waiting room until their docket is called. The hearing examiner (host) controls participants by admitting them from the waiting room as the dockets are called. When a hearing concludes, the hearing examiner (host) moves the participants back to the waiting room. There are occasions where hearings are rolled over to another day, meaning the respective participants are never admitted to the meeting from the waiting room. Meeting attendance reports are used to determine sanctions in the cases where a participant fails to report (doesn't join the meeting). Recently users have reported that participants who join the meeting but are not admitted from the waiting room are no longer showing on the meeting attendance reports. I've confirmed this is accurate. Is there an alternate report that can be generated which includes all participants who joined the meeting regardless of whether or not they were admitted from the waiting room? Our hearing examiners are licensed users of our enterprise account. All other participants join as guests. 

Hi, I am on a maxed out 27 inch iMac from 2020. Not new but decent machine still imho. 

- 3,8 GHz 8-Core Intel Core i7

- AMD Radeon Pro 5700 XT 16 GB

- 128 GB 2667 MHz DDR4

In 2024 before updating to Sonoma Zoom worked fine. No lag in video or screensharing.
For months now Zoom just lags constantly and slows down machine even after call has ended. why?

- I have tried to downgrade Zoom. no success
- even got me faster internet, using lan cable. no success
- limiting frames when sharing. no success

Google Meet works fine, even Teams without issues. Why the heck is Zoom such a problem?
Anyone got any ideas, tricks, tips? Thank you

Would anyone know how to address an issue where the screen sharing for Zoom carries the video for Premiere but no audio?

Current specs:

1) Premiere Pro 2025 v 25.3.0 (Mac; Intel-based i9 Macbook Pro 2ith 32 GB Ram, 8 GB Video Card, 2 TB SSD)

2) MacOS: Sequoia 15.1.1

2) Zoom: Version 6.4.6

Thanks,

Kenneth Davis

410-353-2192

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