Every once in awhile when we have an issue where if you touch the zoom app JW library will get removed from second screen and replaced with Zoom.  Of course you see all of the friends on Zoom on the monitors in the hall.   You have to go back and click on the task bar second screen for JW library to show the daily text again on the monitors.  If you close zoom and JW library and reopen it will resolve itself.  Does anyone have a fix? Thanks.  

Using Desktop app to create a meeting which then it pops into Outlook. Outlook the email that I have Zoom registered with and is also the default one in Outlook is greyed out and wants to use secondary email. 

My default email that Zoom is registered with is also the default email that is the default on inside Outlook. 

I had a 3rd email acct in Outlook and before deleting that it was also an option, so both of the accts that were not primary in Outlook were fine to send meeting invitations but not the one that is the primary for Zoom and Outlook. 

If I generate a Meeting from within Outlook via the add-in - it picks the correct email. 

Generating meeting from the online site also picks the correct email for invitations.

I tried reinstalling Zoom. No dice.

Hi there,

I often have private meetings with clients back-to-back, but I use my personal meeting room for all of them so that my clients only have to keep track of one meeting link. I have been starting to enjoy zoom meeting summaries but I would like to be able to generate separate meeting summaries for the separate conversations I have with each person (even though this occurs within a single zoom "meeting"). Does anyone know how to do this?

Here is the scenario:

• I meet with Client-A from 9-10am.
• Client-B is scheduled to meet with me at 10am, but joins the waiting room at 9:55am just before I wrap up with Client-A.
• I do finish up with Client-A at 9:59am and they leave the meeting.
• I admit Client-B into the meeting and we meet from 10-11am.
• At 11am I formally "End" the meeting.

 Here is the issue and some relevant facts:

• I only get 1 meeting summary
• It presents both conversations as if it were a single conversation even though the participants were never in the meeting at the same time.

Ideal Outcome (if anyone knows how):

• I want to be able to get two separate meeting summaries, one for each conversation I have had. 

Other Things I've tried and some of the settings I use:

• I don't want to formally end the meeting while someone is in the waiting room because I think they will need to re-join the room (in my tests they will get kicked out altogether—which seems odd, since they are able to enter the meeting room before I start the meeting).
• Stopping and then starting the meeting summary doesn't create a second summary, it just ignores the intervening period.
• Other Facts:
  • The meeting summary is sent only to me, and I do not share it with clients.
  • The meetings summary starts automatically when I start a meeting.

Thanks for any help!!

Spencer Healey

I am in the waiting room for a meeting. It says "Please wait. The webinar will begin soon." I have hit the minimize button that is next to the x that closes it. It minimizes but then pops up again within a minute or two every time I minimize it. It is really bothering me. How do I fix this? It was hard to type this because that window keeps popping back up and covering this text box...

Cuando hago una sesión puedo compartir pantalla, sin embargo al empezar a entrar el primer asistente a la reunión me impide seguir compartiendo la pantalla, ¿por qué me marca restricción de compartir pantalla si tengo el zoom de pago hasta 100 personas?. Gracias

I am having issues  as follows:

1. On Zoom app which I can open - cannot start a new meeting - when I click doesn't do anything

2. On Zoom app which I can open - cannot open settings  - when I click doesn't do anything

3. 2. On Zoom app which I can open - cannot Join  - when I click doesn't do anything

Web Version Ok

Any ideas .. I have reinstalled Zoom a few times -- no luck

I have tried downloading Zoom but cannot open it.

I get the error message "You can’t open the application “zoom.us” because this application is not supported on this Mac."

I have tried reinstalling and have changed my security settings to allow applications downloaded from App store and identified developers. 

I have a macbook air Ventura 13.1.

Hello everyone.

When scheduling a meeting, the only country available for dial in (audio) have changed a few weeks ago to Germany. I live in Paris (France). And when I open Account Management then Account Settings. /  Audio Conferencing tab. i only see Germany
How to add countries in my list ?

Thanks

Vincent