Hi everyone, 

I have a client that is using a Samsung S22 phone for Zoom and I desperately need the correct audio settings for a musical lesson. As much as I've tried to help the client we still seem at an impasse. They don't even seem to have the same settings on their Zoom to get to the audio preferences, and they claim they don't 'original sound for musicians' on the list. Since I don't have a Samsung I was wondering if there is anyone with screen shots on how to direct them to the correct screen, and which version of Zoom they should be using (and how to verify that, too)

thank you. 

We held a recurring meeting yesterday and had roughly 50 people preassigned to various breakout rooms.  During the meeting, we broke out into the preset rooms, however we had 3 people who did not automatically get assigned.  The host and co-hosts were not able to move them into a breakout room at all.  We verified their zoom email with the one we had set in the breakout room and it was correct.  

We did not have the option to manually assign this person to a room and they were not showing up as an unassigned participant.  We had the person log out and log back in and that did not fix the issue.  

This is a recurring meeting with the same registrants and we did not have this issue last week.  Any ideas? 

I have a new mac desktop and I cannot get my camera or mic to work for meetings. When I open system preferences, zoom does not appear for me to add it to my camera/microphone preference. I called apple and they stated that it is more of a zoom issue that my desktop cannot connect since my camera and mic works for other applications. Is there anyway I could receive assistance? 

Hello,

we are using the "theeventscalendar" plugin to create meetings in zoom.

We have the issue, that we need to set up meetings with the option "mute members at entry".

Is there a way to set this optin in the theeventscalendar-plugin?

If not, does anyone have an idea how to solve this issue?

Thx and Best Regards

Channoine

Hi there,

I'm having a problem with one of my users Zoom application.

Zoom used to open automatically for them whenever they would schedule a meeting but has recently stopped.

I installed Zoom on my machine and every time I schedule a meeting Outlook opens instantly.

I went back to my user's machine and made sure the meeting was set to export to Outlook.

Still nothing, so I tried a reinstall but to no avail. 

We are both on the latest version 5.15.3 using Windows devices.

I tried setting export to other calendar and then using that to open the .ics which then opens up Outlook fine.

This works but I'd prefer if it worked as it used to.

Any help is appreciated.