Recently, less than a week ago I had a very important meeting where I recorded it. Unfortunately, the recording did not appear in the directory it should've or in any other but I am sure that I pressed it and that I was authorized.. I think it may be because I closed the app without waiting for it to save.. Is there any way I can access this data, perhaps any temporary files? Any deleted files that are not permanently deleted yet...

I really need help, please!

We have had two reports of subtitles/closed captioning not showing during live events, although enabled by the host. Has anyone run into this issue? It worked fine during practice webinars and in previous meetings, but now we have had two days in a row where a webinar and now a meeting both have closed captioning enabled, but no subtitles.  This is a ZoomGov account, but technology should be the same across both platforms (I'm guessing). 

I have been using a Surface Pro 3 for several years with no issues.  This evening I started having issues with audio after the mentioned update.  I use a set of Beats Wireless Studio 3 headphones.  The are used as a wired headphone.  After this update, the headphones do not have any audio.  If you check out the operating system (Win 10 Pro x64), everything is perfect.

IF you have the Zoom application shut down, headphones work properly.  If you open the Zoom application, you only get audio from the speakers of the Surface Pro 3.  No matter if you have the headphones plugged in or not.  I have checked the usual things, including battery charge levels.

There is obviously something that has changed with the latest update.  I use this unit, at least twice a week for remote meetings.  The use of the headphones, is required, due to my spouse's hearing issues.  I will almost guarantee that other users are having these issues.

Thank You for your assistance,

Wallace

I've integrated the web sdk version 2.18.2 through cdn link. The meeting is started but when I press the join button, "joining meeting" appears on screen but the meeting is not joined. The following message appears in browser console:

previewVal zm_previewVal 7
zoom-meeting-2.18.2.min.js:2 join invalid parameter !!!

Please advise

Zoom switches the order of the recording buttons depending on whether I am sharing my screen or not.  Sometimes, like yesterday, I hit the button to record locally rather than "Record to the Cloud".  But sharing recordings is easier if they are stored by Zoom.  Can I upload my local recording to have it stored and shared by the Zoom app?

I've been looking through the discussions regarding alphabetical vs chronological listings and I am not seeing any answers.  I'd like some help in changing my recurring meetings that do not have a specific date and time to alphabetical , everything is in some random order currently. Thank you.

When I first signed up for Zoom, all I had to do was set my download path and a new meeting folder would be created and all my files (.mp4, .txt, etc.)  would be put in that folder. For example, if my download path was "C:\Download" and my recurring meeting was called "Unstated Meeting", a new folder would be created in "C:\Download" called "{Date and Time stamp} Unstated Meeting" and my files would be saved there. It worked perfectly.

Recently, like in the last several months, I get prompted to choose a download path after each meeting. The new folder is STILL being created, but all the files are ALSO added to "C:\Download". I have checked, the files are exactly the same. What do I need to do to go back to just working like it was before?

Hello!
I have had the following problem for a few days now:
I have activated a waiting room, but I do not get a message when a participant enters the waiting room.
Does anyone know the problem?

Device: Notebook / Windows 
Zoom Version: 5.17.1 (28914)

Thank you very much,
Sandra