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We have many licenses in our account that we have assigned to our user.
Today all users are downgraded to basic. What could have caused that? Can this be reverted? and is there a log where I could check how did this change?
Hello, Would anyone be able to advise or assist in why I am getting this error screen after trying to ad an event/meeting?
I am running on a MacOS Monterey (also as per screen shot),
I would appreciate it very kindly,
Thank you Chris
Hi, Since I updated ZOOM recently, the app has been doing audio announcements and I haven't had any luck turning them off. I turned off screen reading and audio notifications are turned off.
What's happening is the computer generated voice is announcing things like "Bob joined the meeting. Bob has left the meeting." "You're in a waiting room with zero participants with Bob as the host, " etc. It's very distracting when you're in the meeting and the voice covers up the audio of the person actually speaking. Any help?
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Hi I recently got into a scam where as person recorded the zoom meeting without my knowledge which contained my personal videos and later he started to demand money from me and if not he said he is gonna publish it online and I have filed an official police complaint on it and as well as I have submitted a ticket to zoom with the proof of the scam including the complaint filed to block the persons zoom account. Whereas zoom has less priority to the ticket as low category and I am in need of an immediate help to block the scammer account. Please look into this as soon as possible
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Hello, I have a problem connecting the audio of the meeting via the internet browser Google Chrome and Mozilla. I confirm join audio by computer and after about 30 seconds the sound disconnects and reports the error "Your browser is preventig access to you microphone." According to the instructions, I have permission to access the microphone, sound and camera, but despite this, the sound is disconnected. Can you help me. We have a paid license and clients have a big problem with this audio dropout.
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we have query regarding Zoom application . when we tried to install both 32bit and 64 bit zoom application in 64 bit , one of the 32bit or 64 bit is getting removed from the machine. we need a solution where both 32 bit and 64bit needs to be installed in a single 64 bit machine .so if want upgrade only 32bit , 32 bit should be upgraded with the newer version and 64 bit remains same with the version and 64 bit shouldn't be removed from the machine And when we tried to upgrade 64bit ,64 bit should be upgraded with the newer version and 32 bit remains same with the version and 64 bit shouldn't be removed from the machine.
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