Hi-If another cohost or the host has created breakout rooms, can I go in as a cohost and change them, before they are opened?  (We have enabled the setting that gives cohosts the same permissions as a host).  On the same thread, if another cohost or the host has created a set of breakouts, how come I can't see the list before the rooms are opened?  Thanks

We're and educational institution. We originally had different meetings for different classes all running simultaneously, hosted on each individual's zoom account. However, when you have more than a handful, it gets real complicated to find each meeting without a reference sheet.

We decided to use the "alternative host" function, so we would have 1 account which hosted all of the meetings, and then assign each class their teacher, using the alternative host function. Each alternative host has their own zoom license. This way, we could see all the zoom meetings running in one place.

We tested this, but we seemed to be blocked at 3 simultaneous meetings on one account, regardless of the alternative host. The alternative hosts seemed to get kicked out of meetings once we went over this.

Is there a limit to the number of meetings that can be active on one account, if each one has their own alternative host?

Thank you!

Just tried to run my weekly class and even though Authentication code is switched off I was required to sign in with code because ZOOM thought I was using a different device which was not the case. I couldnt sign in because it took over 45 minutes for the code to be received by email by which time it had timed out and the class members had given up waiting. All the chat bot suggestions required sign in , which was impossible. Very frustrating and unable to get any help with this issue. Why did ZOOM make me sign in this way out of the blue, and how might I prevent this happening again? It is very unprofessional to let participants down in this way

Hello,

I previously subscribed to a Pro plan, and I canceled the subscription this month. My account has now reverted to a basic account. However, I noticed that all the Cloud recordings I had previously are gone. Is there any way to recover these files?

Thank you.

I was recently asked to join zoom for the purposes of having a zoom CHAT (text) interview and I am now certain it was fraudulent.  I have been looking all over this website for a contact option to report the incident and have had no luck so I am using this outlet hoping to get some advice about how to reach ZOOM specifically to provide additional information.  

Thanks in advance to anyone who can assist in reporting this user to stop them!!

Is there a way for me to retrieve a recording from a deleted meeting session? Unfortunately, I do not have Cloud service so the only way for me is the local file recorded directly in my computer. However, i just lately learned that I accidentally deleted the meeting including the recordings and now I try to find a way to retrieve it. I managed to retrieve the meeting but there is no recording to retrieve. 

If I buy the Cloud Service now, is it possible that it is recorded there and will I be able to retrieve it?

when i want to start a new meeting from the zoom room controller, or i just start a new meeting using my laptop zoom client and invite the zoom room then to accept it from the controller, it was failed. showed the message: some of your zoom rooms devices need to be upgraded to join this meeting.