The last two zoom calls I have hosted, everyone gets to participate except me. My video comes up... but no sound. I have checked and unchecked the mute box, my audio on my laptop is turned up. Any ideas why this is happening? Solutions? Zoom is absolutely no help. Help desk is non existent

Hello all,

I have a problem with meetings disappearing from an existing meeting series. I have external attendees already registered for this meeting series and now see that the first meeting is missing and the three meetings are no longer a series. The last meeting of the series is now also gone. I checked my email to see if I had accidentally deleted them but I have nothing from zoom for these meetings.

These are all created using a template so not sure what's gone wrong. I just used the same template to recreate the meeting series and it looks totally normal. Anyone have any ideas?

Also, bonus question: Is the only way forward to have my participants re-register to a new meeting series or can I salvage the first one somehow?

 Dear all, I would like to share a computer audio during my text meeting.

Problem: When I try to share computer audio zoom asks for

german "um die Audioübertragung von Ihrem Computer zu übertragen, bitte installieren Sie das Zoom Audiogerät. Bitte starten Sie Ihre Audioübertragungsanwendung, bspw. den Media Player, nach der Installation, um mit der Audioübertragung des Computers fortzufahren"

in english it would be sth like "to share computer audio please install Zoom Audio device. Please start your audio application such as media player, after the installacion to start Audio share."

in the same pop up window zoom is asking for my password.

Problem 1: what is a zoom audio device? Couldnt find anything that I could install.. Am I missing something?

Problem 2: zoom doesnt accept my password in THIS pop up window.

Could somebody help me? Any ideas what I am missing

Thank you in advance

This is a recent development in online classes this year. A participant sitting by themselves in their own space is muted, yet I can still hear them talk. This has happened on multiple occasions. When I go to mute the student, it shows that they are already muted.

I have a recurring meeting that I think someone invited me to from a couple of years ago.  Every week I get a notification on my phone that the meeting is starting.  I can't delete this meeting and I don't know who invited me.  Its not on my calendar (which is correctly connected to my google calendar).  Strangely, I also don't see it when logged into the WebUI or the Mac zoom app.  Only iOS.

Hi all, I have an issue with my zoom recording system. Our team recorded the zoom meeting yesterday, and at the end of the meeting, I saw the sign that the system will save the file and will be converted if I end up the meeting. So I end up the meeting and waited for the file, but it didnt appear at all. I already searched on my computer where the recorded files are saved, but there was nothing in it. 

So, I wonder if there is any way to find my lost file. PLZ........ This file is so important for my team. 

Hello,

When we record videos to the Zoom cloud and playback the video, it will show captions, but when we record Zoom meetings with captions to our One Drive or local drive, when we play back it does not show captions.  the video opens with Windows Media Player.  I have set the options on Windows Media Player to allow captions when applicable.  Just curious why the recorded meeting doesn't open in Zoom and play the captions there.  The files are saved individually.  I have put in a screenshot of what the folder looks like.  Thank you