Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
Meeting participants cannot annotate screen shared from ipad running the latest version 5.8.0 (1293). The annotate selection in zoom on mac and the pencil in zoom on ipad vanish. This worked when sharing from ipad running a previous version but I made the mistake and updated zoom from the app store, Oops! the ipad is running os version 14.8
Show less
We have a user who has successfully joined our corporate account, however, we are unable to see them in the console to assign licenses. User has received confirmation email of successful account transfer and if we attempt to invite them using their email address, we receive an "User already in account" error message. User does not show up in the User list, nor in pending, and searching for the email address directly does not return any results. Has anyone else run into this issue before and is there a resolution?
Show less
Just got a new Mac Book pro with a M2 Pro chip. Running Sonoma 14.0 I cannot get the Microphone to work. The Mic works when tested in the macOS setting. Tried the both the Mic in the computer and a plug in mic. They work in other programs like Skype. I have chatted with Apple, No help. I have checked all the setting. I have given Zoom every permission. I have un-installed and re-installed several times. The Camera works fine. Any idea what is going on here? Thank you
Show less
We have several users in our environment reporting similar issues that suddenly, after months of being able to use Zoom without issues, that Zoom alerts them mid-meeting that their microphone is not working (even though it had been working just several seconds prior) and then when they go to click on anything, Zoom crashes and freezes. This issue first started yesterday, 10/26/22, and is exclusive to the desktop client on Windows machines. Are there any known fixes for this or new issues with the Zoom client?
Show less
Zoom Scheduler blocks the hour after a scheduled time. For example, my client booked a 9 am - 10 am CDT call, but Zoom Scheduler blocked 10 am - 11 am CDT. Anyone know of any fixes? Seems Zoom Scheduler cannot handle Day Light Savings Time but I could be wrong. Thanks for any insight.
Show less
Hi there, I regularly host/co host meetings where we are required to share various images and videos with the participants. I am using a 2018 MacBook Air running Mac OS Big Sur. I play the media on my second monitor, which is connected via usb-c and share that screen. The trouble I have is the floating meeting controls jump between my Mac screen and my secondary display, and when the controls jump to the secondary display, all participants can see my controls and what I'm doing in the background, plus it looks untidy. Is anyone else having this problem? and why does is happen? Is there any way that I can pin the controls to one screen, so that they stay there all the time?? I'm just about at my wits end, please help! Cheers Jacko
Show less
The PiP Virtual Background allows the presenter to be "inside" their presentation is great for recording high-quality video for asynchronous learning. Is there a reason why the same recording ability cannot happen with the 'Portion of Screen' option? If the self-view camera is placed "inside" of the portion of the screen that is ONLY to be recorded, why not allow the presenter inside this section also? Otherwise, it's no better than the 'regular' recording option. Again, this makes for good high-quality video recording - or at least to have that option. There is no need for the self-view background to be transparent in this mode, just allow the presenter to be in the portion as an option. This is for our Virtual Teachers to make focused lessons and all of them don't have Powerpoints, but instead, they rely on their course platform to record for teaching. Does this make sense to anyone or am I being a bit overbearing (which is not out of the question)?
Show less
Hi - I have a professional zoom account already with my email address. A organization I am going to do volunteer work for just invited me to join their zoom account and the message mentions merging accounts. I don't want to merge accounts. I want the two separate accounts using the same email. How do I do this without hitting accept and merging accounts?
Show less
