Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn more
Keep your Zoom app up to date to access the latest features.
Download Center Download the Zoom app
Download hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual Backgrounds
Empowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion
User groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!
Hello! I have already recorded some of my classes on Zoom to the cloud, and have shared the recordings with my students. One student asked if I could provide her with a link that has closed captioning because she's hard of hearing. IS there a way I can provide this for her, even though the class has already been recorded and saved to the cloud?
Show less
Hello,
I am trying to download zoom on my macbook air. Every time I download the app, it does not open and says problem report for zoom.us. Please advise.
I run reports from polls that I have been completed during training. Some of these download fine and others fail to generate. Does anyone know why this might be? The process is: Account Management, Reportings, Meeting , Poll Report. I then choose the dates. This brings up the list of trainings completed during that period. Some generate fine and I am able to download the report. Others have the name and download greyed out and I am not able to download the report.
Show less
Something is blocking me from scheduling a meeting. I set it up and hit save and get the message "Something went wrong. Please reload this page." I have tried multiple times on Chrome and Edge browsers. I have turned off Windows Defender Firewall to see if I had changed something there. Have never had an issue prior to this. Works fine on my desktop at the office. Only is happening on my home computer. Certainly a software issue. Ideas?
Show less
I'm trying, as host, to post a chat so it appears in all the breakout rooms simultaneously. Seems a simple ask! The broadcast message only stays up for 5 seconds, which is not long enough for the people I work with. A voice broadcast interrupts their conversation. I tried a shared whiteboard but that didn't work either. Please help!
Show less
I have uninstalled both the camera option (Snap & Xpression) but they still show in the drop-down list. Does anyone have info on how to remove these cameras from the drop-down list? #curious
Refer the attached image for more detail.
Hello! Our organization recently migrated from GotoMeeting to Zoom; still trying to figure out all the settings. I prefer joining Zoom meetings using my phone for audio instead of my computer mic/speakers (I like to pace) while I connect to the video with my computer as normal. I've found that depending on which colleague's meeting I'm joining, when I dial in (or have Zoom dial me) sometimes Zoom will prompt me to record my name, then hit #, other times it won't and simply says "You are in the meeting now". Where is this toggle setting located? My preference is it NOT prompt me for my name. I don't like saying my name, and usually skip it pressing #. The other meeting goers already see my name, picture or video, having an audio intro is redundant. It's also obnoxious when you're already in a meeting and you hear "_ has joined the meeting" instead of the usual doorbell. Not sure why phone audio folks have different functionality than computer mic/speakers. I get that if you are ONLY dialing in via phone, an audio intro makes sense. But can we turn it off for those of us that join meetings with two devices? Thanks! -Casey
Show less
Hi, I just tried to pass on host to another at the start of the meeting. When I hover over participants name and click on MORE it only gives me the option of PIN and CHAT. The Co-Host tab is switched on in settings and had no problems in a previous meeting. What am I missing ?
Show less
