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I subscribed to upgrade in April. Last night my zoom reverted to basic. What do I do. I tried to phone but needed an id. I put in my id but their telephone system was recognising my 3 for a 2 so could not get put through. I tried 3 times same thing. I have sent a note to sales but they have not got back to me. Help please - what can I do?
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I was sent a form to sign up for a meeting but once I hit the register button, the page doesn't process to move onto the confirmation page. I tried different devices to sign up but nothing seems to work. My wifi isn't the situation. How do I register for a meeting if it doesn't allow me?
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How do I assume control of another person in my meeting's computer? I have the latest version of Zoom -- the Google Extension version. I had great trouble trying to download the desktop version of Zoom, so I installed to Google Extension version. Thanks, Paolo Barone
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How to fix ERROR CODE 13215. My students in China cannot enter my zoom meetings. Please help
I am using two monitors, one is on my MacBook and the other is extended. Zoom, Apple and Keynote are the latest versions. When I share my Keynote presentation to my monitor, which is identified as screen 2, Zoom gallery view on my MacBook, which is identified as screen 1 disappears. I am using Keynote in notes view, so I see the current slide, next slide and my notes, but the gallery, the people I am presenting to, disappear altogether. I would like to see who is raising their digital hands and who is in the room. Also, my Zoom controls on screen 2 become inoperable because cursor on screen 2 disappears too. If I move the the controls to screen 1 before I click play in Keynote I am ok. I still cannot see the gallery. Any help is appreciated.
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