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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

missing msi file

I have Zoom Workplace 6.3.0 (52884) installed. The computer is trying to update to 6.4.2.During the course of the update, I receive the message that the feature I am trying to use is on a network resource that is unavailable. I am to look for “zoon I... Show more

I have Zoom Workplace 6.3.0 (52884) installed. The computer is trying to update to 6.4.2.
During the course of the update, I receive the message that the feature I am trying to use is on a network resource that is unavailable. I am to look for “zoon InstallerFull.msi”, which cannot be located.

Downloading the latest version of Zoom does not resolve anything. The computer does not accept the msi file that has been downloaded.

Attempts to delete the app failed, with the same error message generated.

Suggestions / Guidance please.

Thank you


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Zoom keeps crashing and disconnecting me

Zoom keeps freezing and crashing during meetings - I'm a therapist and conduct my online sessions on the app. I also give lectures on it. Today I had a 2-hour lecture and got disconnected 7 times. I need to fix it urgently. What could be wrong? Inter... Show more

Zoom keeps freezing and crashing during meetings - I'm a therapist and conduct my online sessions on the app. I also give lectures on it. Today I had a 2-hour lecture and got disconnected 7 times. I need to fix it urgently. What could be wrong? Internet connection is strong.


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Virtual Background

Hello, I have Zoom for my Mac M2 Air. A while back, I thought it would be cool to have a virtual background of an X-Wing from Star Wars. This was all fine and dandy until I realized that the Zoom app on my Mac recognizes that virtual background as if... Show more

Hello, 

I have Zoom for my Mac M2 Air. A while back, I thought it would be cool to have a virtual background of an X-Wing from Star Wars. This was all fine and dandy until I realized that the Zoom app on my Mac recognizes that virtual background as if there is no virtual background. I am confused and angry about this issue because I have uninstalled the app at least 5 different times, logged in with different emails, and even cleared out the cache files and restarted my machine. The X Wing background still shows up. What am I doing wrong? I have tried to speak to a human being with the customer support number, only to be told that I am not a premium member, so I cannot talk to a human or even send a trouble shoot request. I don't want to spend $17 just to fix a hopefully simple solution. Can anyone help me? 

 

Thank you


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Resolved! ReRoute a Meeting ID to another Meeting

Good morning people I have two regularly scheduled meetings in Zoom with attendance of over 100 folks. I want to keep the same meetings but I don't need the two links/ID's anymore. I am afraid that if I cancel the one meeting, even with good communic... Show more

Good morning people 

 

I have two regularly scheduled meetings in Zoom with attendance of over 100 folks.  I want to keep the same meetings but I don't need the two links/ID's anymore.  

 

I am afraid that if I cancel the one meeting, even with good communication, a significant amount  of folks will slip through the cracks and miss a meeting.  No one can miss a meeting. 

 

Is there a way to keep a link open for, say 14 days, and just have the meeting A rerouted to Meeting B?


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Are zoom recording results still saved after the subscription ends?

My Zoom subscription has expired, and there are still some recordings that have not been downloaded. Can they still be downloaded and do I have to subscribe to Zoom again to be able to download them? 

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Resolved! Local recording does not exist

Hi everyone,I attended a 3.5-hour meeting today. Although I wasn't the host, I received permission to record it locally. I have the Zoom folder, but both the MP4 and audio files are only 1 second long. The recording also isn't appearing under "Record... Show more

Hi everyone,

I attended a 3.5-hour meeting today. Although I wasn't the host, I received permission to record it locally. I have the Zoom folder, but both the MP4 and audio files are only 1 second long. The recording also isn't appearing under "Recordings" in my Zoom account.

Does anyone know how to resolve this? The virtual agent was unhelpful.

Thanks in advance


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Resolved! Where is the Start and Stop times of previous meetings?

I can't locate start/stop times of previous meetings that I've hosted. I know this exists - but I cannot find where this information is located. Online instructions are very confusing and/or wrong. Other solutions from previous years are also inaccur... Show more

I can't locate start/stop times of previous meetings that I've hosted.  I know this exists - but I cannot find where this information is located.  Online instructions are very confusing and/or wrong.  Other solutions from previous years are also inaccurate.  

 

Zoom is a bit too much like Teams.  10,000 buttons to choose from - all scattered in un-obvious places.   


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Resolved! playback recorded meeting

I am unable to play the recorded meetings. It gives me the screen where it says the host shared the recording with me but will not let me play it

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annoying red dot by "home" button

THERE IS NO BOARD OPTION FOR "DESIGN" There is an annoying and distracting red dot next to my "HOME" button on the left of my page. WHY???I open the home page, thinking it's trying to alert me to that page, but nothing of importance shows there. SO, ... Show more

THERE IS NO BOARD OPTION FOR "DESIGN"

 

There is an annoying and distracting red dot next to my "HOME" button on the left of my page. WHY???

I open the home page, thinking it's trying to alert me to that page, but nothing of importance shows there. SO, this annoying red dog keeps distracting me from actually working. 

 

HOW CAN ONE CONTACT AN ACTUAL HUMAN AT ZOOM TO ADDRESS THIS???


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Resolved! Zoom Meeting Deleted when moved from Inbox to another folder in my inbox

Hi, I use Outlook Classic with the Zoom Plugin. When I create a meeting it shchedules it with Zoom and inludes a link properly. The only problem I have is if I move the reponses to the invite (declined or accepted) then the meeting is cancelled. The ... Show more

Hi, I use Outlook Classic with the Zoom Plugin. When I create a meeting it shchedules it with Zoom and inludes a link properly. The only problem I have is if I move the reponses to the invite (declined or accepted) then the meeting is cancelled. The Folder I move it to is in the Inbox folder, it's just a place where I put my read mails that need no futrher actions. Example: "Inbox > Sort"  I use a Quick Steps action to move mail this way and all it does it mark it read and move it to my folder. 

 

I understand if moving it to another calendar, this would cause it to be delted but moving the accepted invites between folders should not delete the meeting right? 

 

I have a Zoom Workplace License that is managed by IT but no one else I work with has this problem and they all move mail from the inbox to another folder to keep the inbox clear. 

 

Any advice is greatly appreciated! 

 

 


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