Hi,

Yesterday I had a meeting and I recorded it. During the meeting I checked several times to see if the recording was still running and it was. However, after the meeting ended, the recording was not converted, as is normally the case. I wonder if there is a recording now, because I can't find it anywhere. I hope someone can provide clarity or a solution.

Thanks, Miranda

Hi there, for our Zoom meetings we work a lot with breakout rooms to match people for one on ones. So far there is the possibility to divide the rooms based on survey results. With this function we can only bring together people with the same answer (all answers A in one room and all answers B in one room). What we would need is to bring together two people with different answers, i.e. a person who has given A and a person who has given B in one room. I would be interested to know if such a function is planned by Zoom and will soon be on the market? That would be such a game changer!

Hello! I am hoping one of our Zoom Community members may have insight on the following:

My colleague, who is responsible for scheduling meetings in Zoom, frequently experiences an "invalid meeting ID" message with meetings that they set up. We have updated Zoom several times, to ensure we are using the latest version, but continue to experience the issue. I have also reviewed my colleague's process for scheduling meetings, and have confirmed that they are following the correct steps for meeting setup.

Has anyone else experienced this? If so, any advice or words of wisdom you can provide are much appreciated. Thank you in advance! 

I just set up a new meeting.

The "Details" tab, the "Registration" tab, and the "Branding" tab all appear fine. However, the "Email Settings" tab only shows the titles for the info there. But I can't input anything, and nothing is automatically populated. 

It says "Select email language" with no selection and no way to add a selection.

It says "Email Contact" with no email address and no way to add one.

It says "Confirmation email to registrants" with no options or content and with no way to add anything.

I have set up many meetings in the past and have never had this problem before. Please share any fixes, insights, and advice. Thank you. 

I have a Pro account. 

Dear Team,

Good Morning!! 

We've cleared the dues and upgraded to large meetings. we're using the licensed access.

suddenly, yesterday it's downgraded to basic plan. 

request you to check and solve the problem on high priority.

Thanks & Regards

First let me state that I am old and not the most tech savvy. But I tutor math in zoom on my ipad and while I was using the free version things were fine. But now that I have updated to pro, to avoid the 40 min time limit, I can no longer write or even find the tools to write on the white board. Please help!! I'm so frustrated and can't a live person to talk to me.

Hi There, we currently have a Zoom Pro account but are interested in using the Q&A feature to keep questions in our chat organized (and from getting buried). I know that Zoom has a Webinar feature/add-on but we aren't looking for anything that full blown, just utilizing the Q&A feature. From what I've read it sounds like maybe upgrading to the business account would provide this as an option- could someone confirm?