I am an IT Tech and I have multiple users attempting to Share Screen using the Mac Zoom App. All users are on the latest update of MacOS Monterey (12.5) and the Zoom.us app is on the latest version as well. When the app is launched and the user selects to Share Screen, the window pops up with the Basic tab selected and the screen options show up. However none of the screen options are showing what is in the screen. They all have a white triangle with an exclamation point in the middle. If a screen is selected and the Share button is pressed, we receive a notification that says "Allow Zoom to share your screen. Open System Preferences > Security & Privacy to grant access." Yet when we click the button to Open System Preferences, the window opens and Zoom.us already has the box checked to allow screen recording. Removing and reapplying the setting does nothing. We cannot seem to get it to work in the app at all. It works via web browser, but the app itself will not share a screen. Any ideas?

Is it possible to recover history of a chat that I took part in even on a 'free plan'? such as chats I was mentioned in / privately mentioned in.

I was exchanging details with someone and the meeting cut as it was a timed meeting with a-lot of people in it. 

I run Zoom 5.17.5 on Ubuntu 22.04.4 to attend online lessons.
When I connect, everything is fine, but when the teacher switches between different modes (e.g. by sharing her screen or establishing breakout groups) it has unpredictable effects on my camera's zoom settings. Rather than the nice view of me in my study, it switches to showing a corner of the ceiling, or a close-up of my front teeth. Sometimes a subsequent action by the teacher resets it, sometimes not.
I cannot find anything in the Zoom settings that allows me to control this, and low-level Linux commands such as v4l2-ctl -d /dev/video1 -c zoom_absolute=20 tend to make things worse rather than better.
Is there a simple "reset camera settings to default" somewhere? Or is this a known bug under investigation?

(It's also tricky to Google this given the name of the application)

Hello,

I have a recurring meeting set for every Monday @ 9 am EST.

I can locate this meeting on my iPad under "upcoming meetings" and on the bottom it appears under "recurring meeting."

However, I am not able to locate the same meeting when I open the zoom app/icon on my MacBook air.

If I log into us.zoom, I am able to see it. 

Please help.  Thank you in advance. 

I use two monitors connected via HDMI and a SELORE hub to a Lenovo Thinkbook.  When in 'regular' meeting  (no rooms, typically 1:1 but sometimes 1: many, typically with screen sharing but not always) the session often momentarily cut out. 

The Zoom connection is maintained, both monitors go blank and neither party can hear each other.  After about 5-10 seconds the monitors return, but in Windows' timeout' mode.  I enter my Windows PIN and I'm back in the session, but I need to turn on my camera.

I'm running Windows 11 (2024-02 Cumulative Update for .NET Framework 3.5 and 4.8.1 for Windows 11, version 22H2 for x64 (KB5034467 and 2024-02 Cumulative Update for Windows 11 Version 22H2 for x64-based Systems (KB5034765)) and and Zoom client version 5.16.10 (26186).

It's not a hard fault, there's no predictability, sometimes it happens early on in my working day,/early in the Zoom meeting, sometimes, it doesn't happen at all, and sometimes in between!  It's been happening for 9 months and I've finally 'had enough'!  I've also an important presentation coming up in 3 weeks and I don't want it cutting out during that.

The problem does not occur when I'm running the laptop either using its own monitor or a single external one.  The problem also occurs when using a different hub, eiQGraphic Card USB Docking & Charging station.

Any ideas for a fix?

Many thanks

I teach online language courses and will be  on vacation for 3 weeks. I have asked a colleague to teach for me whilst I am away. How do I enable her to use my Zoom account for the 3 sessions that I am away. She does not have an account but I do? Is it sufficient for me just to give her the log on details for the class that I give to the other class participants? Will this enable her to use features such as screen sharing and recording the sessions etc?