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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Screen Sharing

Are you getting an error message when trying to share your screen this morning?

 

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Where is the recording

hey, I recorded a meeting earlier but I can't find the recording. I wasn't the host so when I started recording, the host allowed it then I left the meeting when it ended and now I can't find it. I wonder if the recording is saved in the host's compu... Show more

hey, I recorded a meeting earlier but I can't find the recording. I wasn't the host so when I started recording, the host allowed it then I left the meeting when it ended and now I can't find it. I wonder if the recording is saved in the host's computer or cloud since the host is paying for the premium plan and I don't...


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2024 Linux Bugs

Bug 1 = The flatpak app provided at https://flathub.org/apps/us.zoom.Zoom does not open on a fresh install of Linux Mint 21.3 (Ubuntu 22.04). I also just tried to open it on a fresh Ubuntu install and nothing happens It is possible to install Zoom on... Show more

Bug 1 = The flatpak app provided at https://flathub.org/apps/us.zoom.Zoom does not open on a fresh install of Linux Mint 21.3 (Ubuntu 22.04).  I also just tried to open it on a fresh Ubuntu install and nothing happens

 

It is possible to install Zoom on via a `.deb` file from the website.

 

Bug 2 = During meetings, normally the mute button has a gauge that shows users that their mic is working when they speak. However, this has not worked on Linux since I started using it over a year ago. Sometimes this means I end up ignoring people while joining a meeting late and clicking through the audio menus. Sometimes the up arrow to get to the audio menu is unresponsive.

 

 


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Resolved! Low Bandwidth Best Practice

Hi All, I'm hoping someone can share some guidance and best practices that I can share with meeting attendees who are experiencing low bandwidth/poor video & audio quality. When hosting virtual events on Zoom, I will occasionally receive inquiries fr... Show more
Hi All,
 
I'm hoping someone can share some guidance and best practices that I can share with meeting attendees who are experiencing low bandwidth/poor video & audio quality.
 
When hosting virtual events on Zoom, I will occasionally receive inquiries from attendees that the video/audio is cutting out. These appear to be isolated cases on the attendees' side, not a more widespread issue (e.g., low bandwidth on the side of the host). We suspect this is the case because these are meetings with large numbers of attendees with only 1 or 2 people occasionally raising concerns about low audio quality (e.g., sound cutting out).
 
Generally, the guidance that we give in these situations is to recommend that meeting attendees leave and then rejoin the meeting; or ensure that they have the most up-to-date version of Zoom downloaded.
 
Are there other best practices that you would advise users on how to improve audio/video quality on their end? 
 
Other than recommending that attendees leave and rejoin the meeting, what other guidance can we offer to help ensure a high-quality experience for users?
 
Thank you!

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Zoom Dump Files

Hello, recently a user in our organization complained he was not able to login to zoom meeting twice, neither via browser nor desktop app. We utilize Zoom VDI. When I attempted to read .dmp log generated during the time of crash, I was not able to op... Show more

Hello, recently a user in our organization complained he was not able to login to zoom meeting twice, neither via browser nor desktop app. We utilize Zoom VDI. When I attempted to read .dmp log generated during the time of crash, I was not able to open them. Could you point me to the direction where I can send these logs to in order to collect error codes for further troubleshooting?


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Android app: decline to view screen share

Hi. Using the Android app on my tablet, I go to a class where the teacher screen shares a PDF of a textbook. But I have the paper textbook so don’t need to see the screen share and I’d rather stick with gallery view and see my classmates. On the PC I... Show more

Hi. Using the Android app on my tablet, I go to a class where the teacher screen shares a PDF of a textbook. But I have the paper textbook so don’t need to see the screen share and I’d rather stick with gallery view and see my classmates. On the PC I can just make the screen share tiny. Is there any way I can do something similar - or decline to see the screen share - on an Android tablet?


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Past meetings appearing in drafts

All completed zoom meetings are appearing in my drafts folder, how do I change that?

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Resolved! How to recover deleted user (or transfer meetings after deletion)

I inadvertently deleted a user without transferring data to another in the process (we were short on licenses so I had to delete them before adding the new ones staff wanted, plus I wasn't asked to keep anything...). I've lodged several tickets (they... Show more

I inadvertently deleted a user without transferring data to another in the process (we were short on licenses so I had to delete them before adding the new ones staff wanted, plus I wasn't asked to keep anything...). I've lodged several tickets (they just get closed) and tried the online web chat - apparently our $1000s we spend per year are not enough to get any support from a human being, other than self-help. No wonder Teams is taking market share!

 

Anyway, does anyone know how to undelete a user, or at least change the ownership on all their previously created meetings, without the user existing any longer & therefore not being able to log in as them...? Can I override the ownership as an admin somehow to allocate to a new user/owner?

 

Thank you!


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Audio cutting out while using Poly Voyager 5200 UC and handset on the physical phone

One of our employees has been having consistent trouble with their zoom phone system as a whole. She uses the poly voyager 5200 UC, but for some reason it constantly cuts out audio while others are speaking and also while she is speaking. Up until to... Show more

One of our employees has been having consistent trouble with their zoom phone system as a whole.

 

She uses the poly voyager 5200 UC, but for some reason it constantly cuts out audio while others are speaking and also while she is speaking. Up until today I assumed it was some sort of bluetooth issue, but she had since retired the 5200 and used the handset only to get the same result.

 

The only sort of error it will give is it sometimes says that a microphone isnt detected.

Zoom version 5.17.31859

Poly lens app was used to update the bluetooth device and there are no driver updates available.

 


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Android Zoom - Unable connect bluetooth headphones

Hi Everybody, With the latest update, I'm having troubles with the Zoom app, I can't connect my Zoom through android cellphone (Galaxy S21 Ultra) using any bluetooth headphone or Android Car Audio. When the meeting start, It show that the bluetooth i... Show more

Hi Everybody,

With the latest update, I'm having troubles with the Zoom app, I can't connect my Zoom through android cellphone (Galaxy S21 Ultra) using any bluetooth headphone or Android Car Audio. 

When the meeting start, It show that the bluetooth is connected, but the sound is coming out of the speaker.

I reseted my cellphone, uninstall and install 3 times zoom app, unpair and pair again my devices (All devices works using any app except zoom).

I'm looking older versions but I can't found it.

Any idea?


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