Zoom Meetings
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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

2FA

Hi

Is it possible to link 2 mobile phone numbers to receive the 2FA verification code messages? 

Thx

impossibiliy to share screen/ impossibilità a condividere schermo

da un paio di settimane non mi è possibile condividere lo schermo. mi appare un allert appena mi collego in call enon visualizzo nemmeno il comando di condivisione. since two weeks I can't share my screen. at the start of a call I see a pop up that i... Show more

da un paio di settimane non mi è possibile condividere lo schermo. mi appare un allert appena mi collego in call enon visualizzo nemmeno il comando di condivisione.

since two weeks I can't share my screen. at the start of a call I see a pop up that inform me that I cant't share, also button to share is delete


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Zoom recorded link video

Hello! I am having trouble in accessing the zoom recorded link given by our teacher, every time after I fill it out it reloads to the fill out form section and it does not open in the video recorded section.

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Zoom API - GET /users/{userId}/recordings issue

Hi,I have been using the api: GET /users/{userId}/recordings for quiet some time now and until recently I am not able to retrieve any records from the API. I started receiving the issue recently particularly from 1st August 2023. We have an on-premis... Show more

Hi,

I have been using the api: GET /users/{userId}/recordings  for quiet some time now and until recently I am not able to retrieve any records from the API. I started receiving the issue recently particularly from 1st August 2023. We have an on-premise license and already moved across to server to server auth. I have tested this api call on postman just to confirm if there were any token issues but still no positive result. The api call :

https://api.zoom.us/v2/users/:userId/recordings?page_size=30&mc=true&trash=true&from=2023-08-12&to=2023-08-13.

Any assistance is appreciated as recordings are important. 

Thanks


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I accidentally denied access to my Documents folder after recording - can I still get the recording?

I recorded a meeting, ended it, and accidentally clicked "deny" when Zoom asked for permission to Documents (presumably to save the video). I still have zoom open - can I get the recording somehow?

 

Thank you!

Screen Sharing

Are you getting an error message when trying to share your screen this morning?

 

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Where is the recording

hey, I recorded a meeting earlier but I can't find the recording. I wasn't the host so when I started recording, the host allowed it then I left the meeting when it ended and now I can't find it. I wonder if the recording is saved in the host's compu... Show more

hey, I recorded a meeting earlier but I can't find the recording. I wasn't the host so when I started recording, the host allowed it then I left the meeting when it ended and now I can't find it. I wonder if the recording is saved in the host's computer or cloud since the host is paying for the premium plan and I don't...


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2024 Linux Bugs

Bug 1 = The flatpak app provided at https://flathub.org/apps/us.zoom.Zoom does not open on a fresh install of Linux Mint 21.3 (Ubuntu 22.04). I also just tried to open it on a fresh Ubuntu install and nothing happens It is possible to install Zoom on... Show more

Bug 1 = The flatpak app provided at https://flathub.org/apps/us.zoom.Zoom does not open on a fresh install of Linux Mint 21.3 (Ubuntu 22.04).  I also just tried to open it on a fresh Ubuntu install and nothing happens

 

It is possible to install Zoom on via a `.deb` file from the website.

 

Bug 2 = During meetings, normally the mute button has a gauge that shows users that their mic is working when they speak. However, this has not worked on Linux since I started using it over a year ago. Sometimes this means I end up ignoring people while joining a meeting late and clicking through the audio menus. Sometimes the up arrow to get to the audio menu is unresponsive.

 

 


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Resolved! Low Bandwidth Best Practice

Hi All, I'm hoping someone can share some guidance and best practices that I can share with meeting attendees who are experiencing low bandwidth/poor video & audio quality. When hosting virtual events on Zoom, I will occasionally receive inquiries fr... Show more
Hi All,
 
I'm hoping someone can share some guidance and best practices that I can share with meeting attendees who are experiencing low bandwidth/poor video & audio quality.
 
When hosting virtual events on Zoom, I will occasionally receive inquiries from attendees that the video/audio is cutting out. These appear to be isolated cases on the attendees' side, not a more widespread issue (e.g., low bandwidth on the side of the host). We suspect this is the case because these are meetings with large numbers of attendees with only 1 or 2 people occasionally raising concerns about low audio quality (e.g., sound cutting out).
 
Generally, the guidance that we give in these situations is to recommend that meeting attendees leave and then rejoin the meeting; or ensure that they have the most up-to-date version of Zoom downloaded.
 
Are there other best practices that you would advise users on how to improve audio/video quality on their end? 
 
Other than recommending that attendees leave and rejoin the meeting, what other guidance can we offer to help ensure a high-quality experience for users?
 
Thank you!

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Zoom Dump Files

Hello, recently a user in our organization complained he was not able to login to zoom meeting twice, neither via browser nor desktop app. We utilize Zoom VDI. When I attempted to read .dmp log generated during the time of crash, I was not able to op... Show more

Hello, recently a user in our organization complained he was not able to login to zoom meeting twice, neither via browser nor desktop app. We utilize Zoom VDI. When I attempted to read .dmp log generated during the time of crash, I was not able to open them. Could you point me to the direction where I can send these logs to in order to collect error codes for further troubleshooting?


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