Hi folks,

We have automatic closed captioning enabled but during zoom meeting the option for CC is not appearing. Is anyone else having these issues recently?

Previously we had auto CC enabled but in meeting the option that would show up was for manual CC. I made sure that manual CC was disabled and auto CC enabled, through the web portal. During zoom meeting the option for CC still prompted us to assign someone to manually do CC. I went through this meeting to the settings and noticed that manual CC had somehow been enabled, even though we had just disabled it. After disabling, again, and making sure the auto CC was still enabled, the zoom meeting no longer had the CC option at all. I rebooted Zoom. Signed out and signed back in. Restarted my computer, and the problem persists...

Help...

Hello,

I have seen the new option of ZOOM with automatically translated captions in different languages "translated captions".

I bought this option and activated it in the advanced settings (image 1). However when I start a meeting this option does not start and I just have the option to put the subtitles in the spoken language without translation (image 2).

Does anyone know if I have forgotten to activate anything? I can't find anything on google to help me.

Thank you for your help!

Nadine

I have a user who is a delegate for multiple people. For example, User = Delegate is a delegate for both User A and User B in both Zoom Admin and Exchange365 for User A and User B mailboxes.

The Delegate is working in Outlook with the Zoom Outlook Add-in. Intermittently, when the Delegate schedules a meeting in Outlook for User A from User A's calendar, the meeting appears correctly on User A's calendar with User A's meeting codes. However, the invite email goes out to all invitees with text stating that User B has invited them to the meeting.

This discrepancy was not visible when the meeting was created. Once the invite is sent, it cannot be edited. The meeting has to be canceled and recreated, causing multiple unnecessary emails and making my client appear unprofessional.

Do you have any suggestions as to the root cause of this issue?

The symptoms:

- Sharescreen green button -> Advanced -> Share via Airplay -> no "Zoom-Device Name" option appeared on iPhone/iPad

- "Device Name" as an Airplay option exist, which means I can Airplay iPhone/iPad to my device;
    just no "Zoom-Device Name" option, so I cant Airplay to Zoom

- The only solution I found in previous discussion does not work for me (reference post)

   If i follow "system preferences—sharing—turn off AirPlay Receiver", my "Device Name" option will disappear.

   And the option comes back when I turn on AirPlay Receiver.

- Sharescreen in Zoom via cable works. That's how I survive my work now.

   But I want to share wirelessly.

- My MacBook Air does not have this issue, but my Mac Mini does, and I updated their MacOS and Zoom software at the same time.

- All devices are using the same network, up-to-date softwares, Zoom reinstalled multiple times, devices restarted multiple times already

Would be great if anyone could help.

Thanks.