Hello. I have been recording to cloud zoom of my team meetings or my own meeting for a training video. 

Unfortunately, when I download the video, it shows up in a very low quality, often 640x350 resolution or lower and it nearly looks pixilated.  How can I fix this?

Always i had recorded in 720P but from 1 month to today is it impossible to record in 720P

I i record in my computerthe resolution is 720P but in cloud not.

When start a meeting with recording to cloud, during the meeting, I parse the recording, and continue later. After the meeting, when I call the API of Zoom the duration is 40 mins, from recording start time to end time, but when I open the recording video, it show 14 mins, only include the recording time. Which API can return the real recording time of 14 mins?

Hi There,

If anyone can help me on converting the Meeting record please? The meeting record is not convert automatically and there're 2 .zoom files available in the meeting record path but nothing happen when double click on it. I've tried to follow the instruction here but nothing help. https://support.zoom.us/hc/en-us/articles/201362753-Troubleshooting-local-recording-issues#h_01ERD474YWW6G1911MB764SFJT

I just got the Swift Go 16 SFG16-72T-95LG Laptop, which works perfectly well except for when I go on ZOOM. I get no sound from my laptop once I am on ZOOM. I tried playing sound from the internet and VLC media and got nothing. I get sound once I leave ZOOM.
The Audio test in Windows Audio Setting was fine.
I used the "Test Speaker & Microphone" function in ZOOM and it says my audio device is not working properly.
I uninstalled ZOOM and installed again using the download on ZOOM.
Please kindly help…I believe this is perhaps a driver or settings issue!

I organize weekly meetings.
The videos are recorded locally.
When I’m the one starting the meeting, the files are in 1080p quality.
However, when the meetings are started by the alternative hosts I’ve assigned, the recordings are only in 720p.
How can I fix this?

現在、Dynabook（Windows11）を使用しています。
以前はオーディオカンファレンスへの参加方法が「コンピュータオーディオ」での参加でスピーカーから音声が聞こえていました。
しかし、ある時から、聞こえなくなりました。
アンインストールして、インストールしなおしても同じ状況が続いています。
「スピーカー＆マイクをテストする」のテストをしたところ、
オーディオカンファレンスへの参加方法が「電話」だと「スピーカー＆マイクをテストする」で音声が聞こえます。
しかし、オーディオカンファレンスへの参加方法が「コンピュータオーディオ」にすると「スピーカー＆マイクをテストする」で音声が聞こえない状況となっています。

オーディオカンファレンスへの参加方法が「コンピュータオーディオ」での参加でスピーカーが使用できるようにしたいのですが、どうしたらよろしいでしょうか。