We have a account that has a Pro License attached. This account can have an open meeting for hours without any problem, but if someone joins the meeting, then leaves, and the Pro License Host is the only person left, the meeting will time out after 40 minutes. This defeats the purpose of the Pro License for our needs. How do we stop this?

We have already verified that the account in question has the license attached to it.

I recently have had to switch laptops, and had to redownload zoom onto this new laptop. Ever since zoom was downloaded, every time I would go into a meeting any other sound playing becomes muffled, this applies for Youtube videos and Spotify. It is irritating as I have gotten used to playing music while being in zoom meetings and this makes listening to music while IN a zoom meeting impossible. It is important to note that this only happens when I connect audio to my computer, and doesn't happen if my microphone isn't connected to the zoom meeting.
Any help or solutions would be appreciated. 

I was excited to try out the advanced polling feature "Rank Order" poll for an upcoming meeting. We have five candidates for two open positions on a committee, and rank order polling would help the committee quickly identify the top two candidates in a single vote. The Rank Order poll on Zoom, however, has some challenges that prevent it from being effective:

• The Rank Order poll automatically includes an un-editable description that the rankings are on a scale of Strongly Disagree to Strongly Agree. This has nothing to do with ranking.
• Users can select the same rank multiple times in the poll - for example, ranking everything #1 - which skews poll results. A standard ranking poll should only let a user select each rank once for any particular option
• Poll results are displayed as a stacked bar chart with a count of the ranks given to each option. It would be more useful to see a weighted score for each option based on the total number of rankings available. This would allow the users in the meeting to quickly identify the top choice(s) based on a ranked choice calculation.

I installed the Zoom Skype for Business (Lync) Plugin. However, when I get a call from someone on Zoom, I see "Available" instead of "In a Zoom Meeting" in the Skype app. Does anyone have a solution for this?

Zoom version: 5.16.10(latest)
Zoom Skype for Plugin version: 5.13.10(latest)

Thanks have a good day

I have one specific person that can't hear two other (specific) people. He can hear everyone else, just not those two. The rest of us can all hear those two fine.

That user has confirmed that Windows, all audio drivers and Zoom are all updated. The issue is also sporadic with the users they can't hear.

Having him ask the users that he can't hear to confirm Zoom is updated.

Any other thoughts?

Hi,

After a recent update my zoom keeps opening itself when meetings start. Looking online there's supposed to be a setting called "Automatic start scheduled meetings" that I can switch off. I believe it's supposed to be on the "meetins" tab, but it doesn't appear to be in my settings. How can I find it, or is there another way to stop zoom windows opening by themselves?

Cath