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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Recording

Hi! I can't convert my recording and I don't know why. Someone can help me please? I'm from Québec and I can't call for a technic support. 

Ipad or mobile device

Can Zoom change Ipad. mobile devices original sound from enable , disable to original sound ONoriginal sound OFF our students are so confused it takes us half hour to sound test. waste of time for kids seniors are confused too. keep them singing plea... Show more

Can Zoom change Ipad. mobile devices original sound from enable , disable to

 

original sound ON

original sound OFF

 

our students are so confused it takes us half hour to sound test.

 

waste of time for kids

 

seniors are confused too.  keep them singing

 

 

please, please

 

Pankaj SthankiyaToronto


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Using a webcam with a Macbook Pro

I have a paid account and use Zoom for regular meetings. I use a Macbook Pro with an external monitor and I bought a Logitech webcam to sit on the monitor to use instead of the MBP built in webcam.I launch the meeting and the Logitech is selected aut... Show more

I have a paid account and use Zoom for regular meetings. I use a Macbook Pro with an external monitor and I bought a Logitech webcam to sit on the monitor to use instead of the MBP built in webcam.

I launch the meeting and the Logitech is selected automatically, but then after a few minutes, the webcam will shutdown and I get a message saying that the default camera/mic  has switched to the MBP webcam/mic. Video goes blank, audio goes dead.

I reselect the webcam, few minutes later, same thing happens.

I don't want to use the MBP with the lid open, I want to use the external monitor.

The Zoom app will randomly decide it doesn't want to use the wecam, then because the laptop lid is closed, it will switch off video entirely.

The other strange thing the app does, if I have my iPhone near, I can select the iPhone camera and mic, but the app will stay on the iPhone and never switch off or try to switch to the MBP.

 


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Virtual background not working on my new Mac

I'm using Zoom across two macbooks and the virtual background i used on my old mac is not appearing on my new one. I tried finding the picture in my local library but nothing is coming up when I use the "Go to Folder" search. Is there any other way t... Show more

I'm using Zoom across two macbooks and the virtual background i used on my old mac is not appearing on my new one. I tried finding the picture in my local library but nothing is coming up when I use the "Go to Folder" search.

 

Is there any other way to locate the image and transfer it to my other computer?


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Resolved! Zoom Desktop app crashes

After some time in the conference, the program hangs and crashes. Reinstallation did not help.I found the crash logging files, and was able to pull the following information using WinDBG: ntdll!NtWaitForAlertByThreadId+0x14:00007ffb`54070934 c3 ret0:... Show more

After some time in the conference, the program hangs and crashes. Reinstallation did not help.

I found the crash logging files, and was able to pull the following information using WinDBG:

 

ntdll!NtWaitForAlertByThreadId+0x14:
00007ffb`54070934 c3 ret
0:000> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
*** WARNING: Unable to verify timestamp for zlt.dll
*** WARNING: Unable to verify timestamp for Zoom.exe
*** WARNING: Unable to verify timestamp for zCrashReport64.dll
*** WARNING: Unable to verify timestamp for zCommonChat.dll
*** WARNING: Unable to verify timestamp for zVideoUI.dll
*** WARNING: Unable to verify timestamp for Cmmlib.dll
*** WARNING: Unable to verify timestamp for zWebService.dll
*** WARNING: Unable to verify timestamp for util.dll
*** WARNING: Unable to verify timestamp for viper.dll
*** WARNING: Unable to verify timestamp for viper_async_device.dll
*** WARNING: Unable to verify timestamp for nvwgf2umx.dll
*** WARNING: Unable to verify timestamp for CptShare.dll
*** WARNING: Unable to verify timestamp for nydus.dll
*** WARNING: Unable to verify timestamp for annoter.dll
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 13421
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 291772
Key : Analysis.Init.CPU.mSec
Value: 2983
Key : Analysis.Init.Elapsed.mSec
Value: 27435
Key : Analysis.Memory.CommitPeak.Mb
Value: 250
Key : Timeline.Process.Start.DeltaSec
Value: 117
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: ssbcrash_hang_5.16.6.24712_NA_NA_11232023_190915_Zoom.exe_8092_unknown_NA_NA.dmp
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000000000000
ExceptionCode: 80000003 (Break instruction exception)
ExceptionFlags: 00000000
NumberParameters: 0
FAULTING_THREAD: 00001f94
PROCESS_NAME: Zoom.exe
ERROR_CODE: (NTSTATUS) 0x80000003 - { } .
EXCEPTION_CODE_STR: 80000003
STACK_TEXT: 
000000f7`bdafe1a8 00007ffb`5403379d : 0000023b`00000000 00000000`f900d22b 00000000`00000000 0000023b`02000002 : ntdll!NtWaitForAlertByThreadId+0x14
000000f7`bdafe1b0 00007ffb`54033652 : 00000000`00000000 00000000`00000000 000000f7`bdafe298 0000023b`7f32f208 : ntdll!RtlpWaitOnAddressWithTimeout+0x81
000000f7`bdafe1e0 00007ffb`5403346d : 0000023b`7f32f200 00000000`00001722 00000000`00000000 0000023b`00000005 : ntdll!RtlpWaitOnAddress+0xae
000000f7`bdafe250 00007ffb`53fffcb4 : 0000023b`2580a9c8 0000023b`175cedf0 00000000`fffffffa 00007ffb`53ff5ba1 : ntdll!RtlpWaitOnCriticalSection+0xfd
000000f7`bdafe330 00007ffb`53fffae2 : 00000000`00280598 0000023b`175cedf0 0000023b`129b71f0 00007ffb`53ff5ba1 : ntdll!RtlpEnterCriticalSectionContended+0x1c4
000000f7`bdafe390 00007ffb`4d0b97ad : 0000023b`129b71f0 0000023b`2553bd60 0000023b`255420f0 00007ffb`53ff47b1 : ntdll!RtlEnterCriticalSection+0x42
000000f7`bdafe3c0 00007ffa`f94573c5 : 0000023b`7f32f1f0 0000023b`22ed1310 00000000`00000000 00000000`00000000 : d3d11!CUseCountedObject<NOutermost::CDeviceChild>::Release+0xbd
000000f7`bdafe3f0 0000023b`7f32f1f0 : 0000023b`22ed1310 00000000`00000000 00000000`00000000 0000023b`00000000 : zlt+0x4173c5
000000f7`bdafe3f8 0000023b`22ed1310 : 00000000`00000000 00000000`00000000 0000023b`00000000 00000000`00000000 : 0x0000023b`7f32f1f0
000000f7`bdafe400 00000000`00000000 : 00000000`00000000 0000023b`00000000 00000000`00000000 00000000`00000000 : 0x0000023b`22ed1310
STACK_COMMAND: ~0s; .ecxr ; kb
SYMBOL_NAME: d3d11!CUseCountedObject<NOutermost::CDeviceChild>::Release+bd
MODULE_NAME: d3d11
IMAGE_NAME: d3d11.dll
FAILURE_BUCKET_ID: BREAKPOINT_80000003_d3d11.dll!CUseCountedObject_NOutermost::CDeviceChild_::Release
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
IMAGE_VERSION: 6.2.19041.1865
FAILURE_ID_HASH: {f95bd067-73c9-461e-3525-2fe4dfd5dc12}
Followup: MachineOwner
---------

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reply-icon Latest Reply - 

Virtual background for Poco smartphone

Hi everyone 🙋🏻‍♂️

I want to ask about phone requirements for virtual background.

Is Poco smartphone supported virtual background or not? 

(Sorry my English is not good)

 

reply-icon Latest Reply - 

Duplicate Video Boxes while Screensharing

I'm having an issue that when I share my screen, participants' screens automatically go full screen and they can see the videos on the side, but they can also see my view of the participants that are still on my screen. On every other device I use, p... Show more

I'm having an issue that when I share my screen, participants' screens automatically go full screen and they can see the videos on the side, but they can also see my view of the participants that are still on my screen. On every other device I use, participants cannot see the video boxes of themselves on my desktop and it's very distracting for them. I log into the account on my wifes laptop and there is no issue when I'm on hers, so I don't think it's a zoom setting since the settings are the same when logged in. We both have macbook air laptops, except mine is newer. Could this be a system setting?


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Pinning Zoom to desktop

I'm new. How do I pin Zoom to my desktop? Thanks.

reply-icon Latest Reply - 

Noise unwanted in zoom meeting

I had an unwanted noise for the first time in my zoom class that I could not identify. Was very annoying. Could not determine where it was coming from. But, following the zoom meeting, I received an email that someone had joined my meeting without pe... Show more

I had an unwanted noise for the first time in my zoom class that I could not identify.  Was very annoying.  Could not determine where it was coming from.  But, following the zoom meeting, I received an email that someone had joined my meeting without permission.  Didn't know who it was.  Never saw a person on the zoom.  Didn't recognize the name.  How can I prevent this person from disturbing our class again?  Thank you 


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Can't select Live Stream

Hi
I've upgraded to the Pro plan, and although I am showing as a licensed user, and have modified the Account Management to allow Live Streaming - I cannot see the option when I go to Edit a Meeting.

Even after hitting save - it does not appear.

reply-icon Latest Reply - 

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