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When I discovered the Zoom Desktop Client on my iMac was slightly out-of-date (5.16.2), I tried several times to download the latest release. Each time, the zoomusInstallerFull.pkg.download file appears in my Downloads folder, but the download hangs right at the start with only 11 KB downloaded. I have no problem downloading apps from other sites. -- Ward
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Hello, While sharing my screen, black bars covering my zoom controls appear on participants' screens. That is very annoying. After a while the black bars disappear, but with a manipulation (click, scroll, etc.) they appear again. Does it depend on settings, if so which ones? Can someone help me? Thank you!
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I recently began having issues with the camera on my desktop. When I log into a Zoom meeting, I can see myself (so I know the camera works); however, other attendees cannot see me (only my name in a black box). I have checked all permissions and they are enabled. In addition, I uninstalled the app and reinstalled the latest version with no change. Is it possible that a recent update is causing this issue?
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I can't seem to turn off auto-recording in my settings. Every meeting gets recorded but I don't want it to. My "automatic recording" setting is turned off so I don't understand why it keeps recording. Settings > Recording > Automatic recording = toggled off.
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Our team uses Gong to record our calls. However, for a certain call type, our CSM teams have we require registration. We have tried adding the gong assistant to the zoom meeting on our calendars. However, gong can't use the registration link to join the call. Is there a way to get the direct link to a meeting and bypass registration for recording tools or internal presenters?
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