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Every time I try to host or join a meeting, the controls are gone just replaced by a white box, and I cannot press any other buttons. They do not work, even if I try to close the window, the button doesn't work. I use zoom every day and it just started this morning. I even tried to redownload zoom, still did not work, on the app or the browser platform.
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Hi , yesterday I had problems with my password when accessing to zoom but then I managed using the password link and started the meeting. But the recording is still processing and 12 hours passed now. can u help me retrieve the recording as I need to send it to those students who missed the lesson ? please let me know and try to solve the matter as soon as possible as it regards my work. thanks and good day
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All of a sudden my camera stopped working yesterday. All I get is a black blank screen. I work a hybrid schedule so using the camera feature is essential. Please help!
hi I am a simultaneous interpreter and I often host meetings myself. One of the issues that comes up regularly is when one of my colleagues is on the wrong channel, that is they are broadcasting their interpretation say on the English channel because they forgot to switch back to German. Trying to get their attention is often impossible. It would be a great improvement if the host had the possibility of switching an interpreter's channel to correct the mistake. Any likelihood of something being done? Another point is that to listen to your booth mate you have to switch to another outgoing channel before you can listen to your own booth. That needs to be corrected to and is one of the reasons why interpreters often forget to switch back to the correct channel.
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The Zoom.exe does not start anymore on server 2016 since update to 5.16.6.24712. The task appears for a short moment in task-manager and terminates right away. There is no error and no log in C:\Users\<user>\AppData\Roaming\Zoom
Any idea how to troubleshoot this?
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When I finsih a meeting which has been recorded and when the recording is about to convert I get this message "Files from unknown sources". This didn´t happen before. I wonder why I get this message now. I don´t know if it is related to this, but once I download the video recording, only a few of the cameras of the participants in the meeting are shown and the rest of the scree is black. Thanks for your help in advance.
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Hi, I cannot connect to the audio when starting my own meeting, for both myself and my guests. The mic and speaker tested fine. I am using my MacBook and the audio type under the setting is set to use computer audio. The usual mute/unmute button disappeared and was replaced with "Join Audio" on the bottom of my screen. Upon click, it says "The meeting does not support dial in or Call Me to join. You cannot connect to the audio." I have never had this issue before until I changed my passcode for the meeting. Also in my setting I wasn't able to change the passcode anymore because it's "Locked by admin". I thought I am the admin of my own account. I went through all my settings and read many articles from the SUPPORT resources and couldn't figure out how to resolve. I submitted a ticket to the Zoom support but they closed my request without looking into my case. Any help is greatly appreciated!
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I have a visually impaired participant who can't see buttons on her screen. When we have breakout rooms, she gets left in the main room because she can't click the button to 'join' the room. How can I, as host, push her into the room? Thank you for any help!
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Hi All,
Is there any chance to increase the number of participants to 300 for one of the users under Zoom One Pro for 1 day?
Thanks
