Hi,

With the newest update I am having these problems:

1. Annotation is no longer working. There is no option for a pen. Annotate is turned ON in settings.

2. While on Zoom with my client I cannot see their face in the inset video window. Instead I see mine. Not helpful! There’s no option that I can see to change this. 

3. The tool bar is now on the bottom instead of the sides and cannot be moved. This will make me reformat all of my PDF presentations which use the bottom space of the Zoom window. 

Any fixes? Thanks!

I had thought that the Chat setting "Participant Can Chat With: Host and co-hosts" would mean that a chat message would be visible to the host and all the co-hosts.

But I'm finding it seems just to allow participants to message a host or co-host directly. Is there any way around this?

I was really hoping all our co-hosts would see any message coming in from our participants.

Thanks!

How do I remove the participants' name from the video box? I don't name the person's name to show within the recording.

I didn't change any settings online, but this started happening after I downloaded an updated Zoom version several days ago.

Thank you.

So I run Zoom on my Google Pixelbook Chromebook, and over the past few weeks every time I use Zoom I get the 'high CPU Usage' message and the video and audio, glitches and lags. My Pixelbook is 3 years old now. Is anyone else experiencing this? Any advice? 

I give talks on music over zoom each week, which include playing clips of music videos. Recently, whenever I play a music video, the audio is very distorted with a lot of interference, making it impossible for my participants to hear. Strangely, when I play the video on zoom when my participants are not present, the audio is fine. 

This week, I had to interrupt my talk twice by turning my laptop off and restarting. In the end, the videos were ok, but it seems to be unpredictable. Any ideas what's wrong?

Hello,

I need support. When I invite people under the "Schedule Meeting" tab and submit all the emails of the people I am inviting, it tries to send the invitations through my laptop's app. However, it attempts to use an email account that I no longer use, and it defaults to Outlook. How can I change this?

Thank you for your assistance.

A client told me today that they had to agree to have the session recorded before they could enter the meeting. I do not have my sessions set up to record in any way, shape or form as this could be a HIPAA concern. I am wondering if anyone else has had this happen and how can I correct this?  

I have a Mac computer and have no problem setting up or responding to zoom meetings except when one specific person zooms me and frequently my video and mute buttons are locked. I am unable to be seen or heard, but can hear and see the other party. I strongly suspect the problem is with the person zooming me. Any suggestions?