I recorded three meetings and only the test one made it to my cloud.  I apparently don't pay enough to get human assistance and am honestly thinking about canceling my subscription after the difficulty I'm having in just seeing if anything can be done or if those recordings are gone forever, let alone the fact that I spent hours interviewing someone for a training video that I can't find.  I am certain I clicked record and I saw the indication in the top corner showing that they were being recorded.

Hi,

Am creating a poll with a matching question, and I really would like that, when my students see the question, the drop-down answers appear always randomised on their screen. Not that they might copy from each other or anything like that, I just would like them to think carefully when choosing an answer.

I suppose I could randomize the answers when I type them in, but the idea that there could be more random combinations than the one I might provide is appealing.

Is this possible?

Many thanks!

Luis

Hi,

With the newest update I am having these problems:

1. Annotation is no longer working. There is no option for a pen. Annotate is turned ON in settings.

2. While on Zoom with my client I cannot see their face in the inset video window. Instead I see mine. Not helpful! There’s no option that I can see to change this. 

3. The tool bar is now on the bottom instead of the sides and cannot be moved. This will make me reformat all of my PDF presentations which use the bottom space of the Zoom window. 

Any fixes? Thanks!

I had thought that the Chat setting "Participant Can Chat With: Host and co-hosts" would mean that a chat message would be visible to the host and all the co-hosts.

But I'm finding it seems just to allow participants to message a host or co-host directly. Is there any way around this?

I was really hoping all our co-hosts would see any message coming in from our participants.

Thanks!

How do I remove the participants' name from the video box? I don't name the person's name to show within the recording.

I didn't change any settings online, but this started happening after I downloaded an updated Zoom version several days ago.

Thank you.